Juhi was sitting down at her desk. Perplexed.
She had just got out of a meeting with her boss. It was an important meeting because she wanted to flag certain risks and issues in the project she was overseeing.
She had been in the company for a while. After having graduated from a prestigious college in the capital, she had taken to her career like fish to water.
Having shown strong work ethics and commitment, the company had seen her potential and given her a couple of promotions and responsibilities. She was now a project leader.
Juhi knew that as a senior member, she had the onus of not only overseeing her team but also analyse how things were and if they were in the right direction.
Today’s discussion was exactly that. She trying to flag risks and issues she foresaw after her client pushed her back on certain details of the project, and which she believed ought to be addressed. She had discussed the situation with her mentor, and he had given her confirmation that she was on the right track.
So, she had walked in to the meeting with a lot of confidence. However, her boss wasn’t sure if there was merit in her position. He told her that he had seen some of these requests before and if the client wanted something so strongly, it was better to agree and move ahead.
After arguing for an hour on the relative merit of their respective positions, she knew that there was no point in continuing further, so she told her boss that she will think through what he had shared.
Once outside, she ambled toward her seat. She was perplexed because she knew her boss to be a tough nut but also mostly right. However, she read his reluctance to go against what the client was advising as fear of losing the project.
She didn’t know what she could do now. This was a first. Just then, a couple of her team members came up, and she decided to put off her thoughts. The rest of the day went by as usual, and she couldn’t find any time to delve deeper into her previous thoughts during the day.
Later in the night, as she lay down to sleep, her thoughts went back to her growing up years. During her high school days, she was in the Girls Scout, and was a regular at the camps.
In one such camp, she was a part of a group that had to play the role of an advanced party. During their descent from a hill, she had sensed danger and advised her group to take a different route. Although there was some reluctance, she hadn’t given up and instead used logical arguments through her map reading skills to convince her group.
Eventually, her sense had proven right, as there had been rain just the night before in a dangerous section of the descent and the original route had become very challenging for another party. She had been judged a high performer due to this contribution to her group’s success.
That single recollection gave Juhi confidence. She had been shaped by such experiences and she wasn’t going to let her gut be ruled out. She knew she was not wrong and her position merited caution. She decided she will push back.
The next couple of days, she spent time framing her thoughts. She consulted once more with her mentor about the approach being taken, and got a positive sign. She was all set.
She wrote a persuasive email to the client, copying his boss too. She also copied her boss and her team. In the email, she laid out her thoughts with initial hypothesis and requested everyone to consider both sides of the coin. She volunteered to run a detailed analysis of various possibilities, and accepted an independent review.
She half expected a push back again. But the way she had written it down, there wasn’t a single person who could turn down the request. They granted it to her to investigate.
A month later, she had the final report, reviewed and decided upon. Her hypothesis had proven right and the client had to back off the initial requests.
That evening, her boss congratulated her in front of her team, acknowledging how wrong he had been and how right Juhi had been.
She had shown her character during this challenge and it was indeed because of how she had been shaped…