That empty feeling

I was standing in the corridor, stuck on my feet!

While my friends were walking away towards the after party, I felt stuck. The event was over.

It was the early months of 2009. Peak of global recession, in the aftermath of which, most people were still smarting about what turns life will take.

We all, having joined our MBA just post the Lehman Brothers collapse, were gingerly going through the paces.

However, as was our wont, we couldn’t just accept things to meander. We needed to take some control of the situation. Make some noise about ourselves.

In a country like Singapore, where you’re not a big brand, you need to figure out creative ways to do stuff.

So, we decided to organize our first inter-college fest. It was a tried and tested method to do something inclusive and network effectively, and we decided to give it a shot.

A small committee of students was formed, with I leading it. Our role was to figure out the entire program, engage with other colleges, and run the show. Pretty much everything.

We of course had some assistance from our professors and administrators, and from the larger group. But that group of 5-6 students did the heavy lifting.

As we got to the deep end, alongside our classes and the numerous tests, it wasn’t easy. We had to scramble on many fronts.

But so we did. We came out as a team and did ourselves proud. Everything started falling into place.

Eventually, we managed to get things done with a good turnout. Participation from other colleges, well organized events, fun banter, good food to go around.

As that day drew to a close, I felt a lump building in my throat. I had breathed at this frenetic pace and lived the moment for so long, that seeing it all come toward a close, my mind didn’t know what next to do.

So, as others walked toward the after party, I felt rooted to my place, smiling from the outside but feeling an emptiness inside.

A few of my friends noticed and asked me to join, I waved to them as if I was going to follow. But I didn’t. I couldn’t.

I just needed to be by myself. To feel that emptiness and relish the memories.

I wept in the open air. It was as if a chapter of my life had closed.

Later, the next morning, as I woke up, I realized that the heady feeling of the last few days was gone. It was replaced by a question – will I get to experience something similar again!

Teaming up with Analogies

We use analogies when it’s difficult to explain something directly.

But we also use them when it’s fun or appealing to discuss the same concept but in two different walks of life.

The last few days, as I went through the motion of work and life, while also catching up with some colleagues turned friends, one word kept jumping at me.

“Team”.

And as it kept coming up, in my mind I started to draw parallels across other walks of life.

The thing that stuck with me was basketball. I don’t know why. Haven’t played it much. But it did.

A rookie in basketball first learns how to hold the ball before he can start to pass. Then he learns dribbling it with his hands, then shooting, and finally getting to a place that he can score consistently.

Teams are similar. We start as novices. Even if everyone has experience under their belt. As a unit, it’s always from zero.

Then, slowly the team starts to understand their own remits and how they interplay with each other.

After a while, if done right, the players on the team move to working with each other seamlessly, helping one another and standing in for a mate.

Only a few teams reach the highest level, where each player knows when to dribble, pass, or shoot. And keeping in mind who’s good at it, so that they play to win.

As a leader, I have experienced varied degrees of team building and operational success. Although the endeavour is always to build something high performing, it’s not always that I have reached that level.

The good thing though is, once you build a solid team, or are a part of it, that bond stays. And that carries you through for years.

Something I have been a proud beneficiary of more than once.

Just like scaling a summit gives you not just a momentary high but memories and learnings for life.

Well, here’s another analogy!

My Tribe…

We live our lives surrounded by people. Some close, some just acquaintances.

It is very rarely though that we think about how those who are close to us are playing a great supporting role in propping us up.

Everyday. Every month. Every year hopefully.

I just finished reading Andre Agassi’s biography, Open. It is a good book, he comes out quite honestly about everything he had to go through to be the player he was.

One big thing that however has stuck with me was the mention of how he built his team, his tribe. And how important he considered them in his life, going to the extent of depending on them even in the most sensitive and difficult situations.

As I reflected on this revelation, it seemed to me that we mere mortals don’t do this enough.

We don’t think about our tribe enough. Or how important they are and how we need to keep them closer.

Going back to my own experiences, I realise now that places where I had an amazing set of people around me, I did amazingly well there.

In middle school, when in quick succession, I changed schools thrice in three years and didn’t have my good friends with me, I struggled to do my best. Then, as I moved to high school, I found an amazing set of friends and those years were way better.

In my work life too, places that got the best of me, including my first job and a couple of others, I had a great set of people around me. Whom I worked with, became friends with, and hung out with. That positivity reflected in my work at those places. And vice versa.

The biggest lift I have seen however has been in my personal life. Whenever I have drifted away from those who are close to me, physically or mentally, I have suffered.

Conversely, when I have paid attention to keep them close and given importance to what they say and how they keep me honest, I have flourished. Not just once but multiple times.

And so, to me this makes a lot of sense! Keep your tribe together.

And hopefully, as years go by, that bond yields much more than what went into forging it…

The good ol’ days!

We all have those people whom we spent some good days with. Family, friends, colleagues.

Often, when we meet, the conversations turn toward the days we spent together. How it felt and how it continues to give us joy even now.

This weekend, as I spent time with cousins and then a couple of childhood friends, the time together allowed us to feel the vicarious pleasure of living those golden moments again.

There’s something about spending time together. In person, with other human beings…

Just the other day, I was reading and then chatting about loneliness and how we are becoming distant from others. Today, as I settled down to write, this appreciation dawned on me.

That I am someone who needs to be around people I enjoy being with.

That I want to feel the voices and touch the feelings of togetherness across different relationships I have.

That I crave talking to people who I am friends with, even if it is whiling away time in small talk.

That I am much more happier and satisfied with a day well spent in a group rather than a week of being alone.

That I must take out time to do so, as often as I can.

For, there are very few things more enjoyable than sharing moments which you can remember and feel fresh again reminiscing about those good ol’ days later!

The Team Spirit.

Three years to date, I called up my partner at my previous firm. I had decided to take up a new role.

I had been looking for a new challenge for sometime. And when I got something that made sense for me to pursue, I dialled up my manager’s no.

It was a direct conversation. He as well as the senior partner offered me some food for thought but I was clear about the move and it was both personally and professionally making sense for me. So, eventually we agreed amicably about the separation.

However, what I had not thought about was my team and how they would feel. And how I would feel about the fact that I was moving out, after having hired quite a few of them myself and having managed them for a while.

After running with this conflict in my head for a couple of days, I decided to be upfront about it. I called up each person on the team, breaking the news to them and talking about why I was moving on from what we had signed up for together.

Most folks accepted and wished me well. Some were surprised and told me that they would have wanted to continue working together for longer. I am sure, some thanked their stars for good riddance as well!

My heart wasn’t still contented. I had this guilty feeling about leaving those team members in the middle of an unfinished journey. With some of them, I had spent just shy of five years. It troubled me for a few days.

Then, I remembered those times when someone in the team, who I absolutely wanted in, had decided to move on. It was always difficult to let go but I was never one to hold back anyone. It had pinched me but work never stopped.

And I realised that while I was going out of the equation, work that my team was doing won’t stop. That they will continue to excel. I need not be guilty but should go out with the confidence of having done good by them.

With my worries put to rest, I enjoyed those last few days with my colleagues and friends and moved on to a new path. We remain in touch and with quite a few of them, I have maintained a great bonhomie.

Recalling those days and what came of all that time spent together is something I still cherish today and will continue to in the future. We may have moved in different directions but that team spirit lingers on somewhere…

Communities

It was April 2017. Me and my wife were out in the summer searching for a new place to stay.

We had been in Bangalore for a long time by then, having lived mostly in the Koramangala area. But with the rapid commercialisation of the place, we took a call to move. With our daughter just a year old, the space we had was restrictive and not entirely safe for her to play.

As we searched for something that could be our home for the next few years, we came across Raindrops. For the uninitiated, this is the name of an apartment in Bangalore near to where most startups and software companies operate from.

We fell in love at first sight! The initial unwillingness of even venturing this far from Koramangala turned into immediate acceptance as we entered the apartments. And without a doubt, we signed up for renting a place.

Our love for the place blossomed as we stayed along. Not just because it was where we spent most of our time (thanks to Covid) but more importantly because of the community.

For who we are if not a social animal, living with others and forming communities. Communities that are a reflection of who we are and what we think or do.

Most communities are formed around an ideology or common interests. A few centred around people or based on where we stay. But only a few of those communities engage and bind us. The Raindrops community was one such experience for us.

As we got to know our fellow residents and made acquaintance with them, we realised that the community we were a part of was special. Helpful, cultured, compassionate, and above all responsible. Celebrating each other’s successes, helping others in their times of difficulties, working together as a team when needed.

Whether it was contributing to common causes, celebrating festivals, playing as a team in multiple sports, or helping each other during tough times, I always saw the community stepping up, with a surreal suspicion of how is it even possible. It was only a few heated exchanges thrown into the mix that made us human in this peaceful Co-existence…

This was where our daughter made her first few friends and where we went through life’s ups and downs. Over five and a half years.

This week, as we said our goodbyes to some of the fellow residents, the realisation of leaving this community finally sunk in. Of leaving behind a place and a bunch of people who we got to know well and with whom we shared a lot of amazing memories and life stories.

While our daughter is still sad from leaving behind her friends and the fact that she won’t be able to play with them anymore, and we soak in the changes in the new environment that beckons us, we hope to find a place that’s equally engaging and binding. A tall order indeed!

The Team

The whole is greater than the sum of its parts. So said Aristotle.

The past 2 weeks, as I worked out of our London office and met people in the team, a lot of them for the first time, these old words rang true.

It’s been a deeply interesting subject for me for sometime now. How does a team click together? How does it become a high performing one? How do you maintain the bar you set and raise it higher?

It’s been equally fascinating to also understand why some of these things work and some don’t. The answers or observations can be quite different, depending on what perspective one employs.

What’s true however is there are some specific tenets which propel or hinder us on these fronts.

Trust is a big one. If there’s trust between people who are on the team and they believe in each other, progress is easy and performance dramatically improves as a byproduct. Lack of trust destroys and inhibits members, pushing the team further down the rabbit hole. I have seen this firsthand and experienced both sides of the coin and I must say, trust is the no. 1 thing to establish.

Respect is another. If the members cannot respect one another and their leader, the team won’t go anywhere. If on the other hand, there’s respect, even the most difficult situations can be navigated with ease. Again, something that I have had the good luck to experience and learn from first hand.

The other natural one is competency. If people on the team aren’t competent enough, do what you may but the team won’t be able to scale up and perform. This is also the most tricky as we tend to define competence narrowly and test it within specific sub-contexts only.

While these 3 tenets are basic and critical to team success, there may be more I am not covering here which are crucial. What’s important though is for us to understand that a lot of times we overlook them.

In our quest to prove ourselves the best or just to ensure we are doing enough to keep our place, often times we compromise on these building blocks and end up experiencing sub-par team dynamics.

It isn’t our fault. This is natural human tendency. We lean toward it unknowingly, trying to protect our individualistic interests.

But what we could do to get out of this trap, is to remember that we are doing well or being shown in good light because of the cohesion we or other members have within the team. It is because of them that we are able to move seamlessly and achieve what we set out for.

Keeping our ego and individual interests aside, working with others to build trust, respect, and competence. To enrich ourselves and the experience we gain from being in the team.

For above all, the foremost reason for being in the team is to be able to contribute and grow together, learning from others! Great teams do this at a collective as well as an individual level…

The secret to better experiences

Saturday morning, I and my little one got up at almost the same time and as it was the weekend, lazed around in bed “talking”.

As we spent the next 30 minutes having a hearty conversation, the topic centred around how she should speak up rather than feeling something in her heart or mind but not blurting it out. She is a sensitive child and I wanted her to understand it is ok to speak up and let the other person know if she doesn’t like something rather than bottling her feelings inside.

We got through that conversation and did multiple other things during the weekend. But the entire 2 days, this was a theme that kept recurring in my mind…

We are by nature socially active and thrive in the company of others, whether its family, friends, or colleagues. However, there are groups where we feel and act better than in others. It might be because of multiple reasons that we have different experiences in different groups, but in my analysis most of the times, the one thing that really defines the experience for me is what is the level of communication in that group.

I didn’t realize it until I had a sub-par experience during one of the most seminal phases in my youth. It wasn’t my first bad one with a group. But I was perhaps more matured than before. And as I thought about it, I had a difficult time understanding the reasoning behind why it so happened. But as I reflected back on it in solitude, I figured that the communication between me and the others in the group wasn’t really great and it contributed majorly to the experience I had.

Ever since, I figured that if I want to make the most of what any group has to offer me, I better communicate and do it well. And that has been the most important focus area for me as I passed through different experiences in the professional and business world.

What has constantly amazed me though is that most of us don’t realize the importance of communication and the role it plays. Most of the times, we take it for granted and assume that it is going to be at a de-facto good level. What we miss out is that it takes two to tango and building the right level of confidence in each other’s communication takes time and effort. And if not handled in the right manner and early enough, we can miss the boat.

In fact, not just in our professional relationships, even in personal ones, communication is the key to thrive and succeed. If we let it slide, it can soon create a crack wide enough for the relationship to get stuck there. It can happen in the best of relationships and the only way to guard against it is to be mindful of it at all times.

Critically, according to my limited experiences and from what has worked for me, just being honest and upfront works most of the times. Something that our polluted adult minds refuse to believe at times.

Perhaps we need to unshackle our minds and speak directly through our hearts to rekindle our relationships and improve trust and understanding. Or maybe, just communicate better and frequently to remove those clouds of misunderstandings that start forming every now and then.

Or probably just keeping it simple like my daughter, who promised me after my boring lecture on Saturday morning, “Ok dad, I will not keep things to myself now onwards, I will speak out and share my thoughts as it is for the other person to understand me better. I know, I will feel better that ways”…

The Community Feeling…

It’s been almost one and a half years…

Since we huddled together in an office space for a meeting or gathering of the team and had disagreements and shared jokes while devouring coffee and tea.

Since we travelled together with a group of people for a trip and had a whale of a time in a new place along with them.

Since we had big celebrations or a party with friends and family where we threw caution to the winds.

Since we traveled comfortably in a public conveyance, including flights, accidentally meeting other people and making acquaintances.

Since children had a class in their school and had fun in the playgrounds or sang songs while being in the school bus.

Since housewives had their kitty parties in a club or at someone’s place, chatting up about anything and everything.

Well, for most of us!

I can go on and on with the list. The moot point though is, we have been missing the social in the animal within us. And that animal is now coming out in the open.

Sometimes, having been in isolation for so long, not able to find its rhythm in the usual social milieu.

Or sometimes being too aggressive and wanting it’s own way, come what may, as is the wont at home.

Or sometimes not knowing who to hobnob with and what to do in a new place or setting that’s unsettling.

And this is creating a void so big that it’s almost unnatural.

For as long as we have written history about our race, humans have been socially active and prospered with one another.

However, this pandemic has pulled those threads apart. In some cases, those threads have been torn or badly damaged. In some others, they are just about hanging in there.

And that’s causing a strain in relations, in companionship, in understanding other humans, in building and sustaining trust, and in a lot of other things as well.

It is a bad situation to be in. For us as individuals and as a society.

The solution, in my opinion, is that we need to remind ourselves to re-engage and re-discover others where required and to believe in and have trust in each other as much as we can. Most importantly, be our 2019 or earlier self when we are able to go out again safely, and behave and react normally.

So that, we don’t lose the most intricate and nuanced aspects of our being – our ability to form bonds and friendships and build communities, which foster our lives and our growth throughout that life!

Forwards & Backwards

Communication is a bedrock of our lives. If not for communication, we wouldn’t be half the race we are.

It helps us learn and unlearn, show our feelings whether they are positive or negative, and brings cohesion to our lives. Makes it easier for us to live with other fellow humans. Creates families and groups and fosters them.

In the present hyper-connected world, it’s become much more easier to do so. With umpteen ways to reach out to people, from messaging apps to platforms that enable all kinds of social connections, we have multiple options. And yet, often we find that communication is neglected. Or under/over-done.

This week, as I looked at my social media footprint, I figured that WhatsApp is the single most used app on my phone. I use it for all kinds of communication. Additionally, I am a part of multiple groups comprising of family, school friends, college friends, work colleagues, and so on. It’s wonderful to be one tap away from talking to anyone.

One thing troubled me though!

I realised that a lot of the groups that I am a part of, I don’t communicate within them often. Most of the messages that keep chiming in are forwards of different nature. Political discussions, information that is questionable, opinions, news items, etc. which have little direct relevance to our daily lives. In between those forwards, the group gets drowned in that noise.

Not just that. Most of these loaded forwards only create chances for loaded conversations between specific members. Some for and some against the original argument. Without the veracity being checked. Without understanding the point of view of others. And a lot of times being answered by counter arguments that are also forwards with similarly dubious origins.

Now, I am all for freedom of speech and having different and opposing viewpoints and for discussing them. But when the direction of the group becomes loaded, it doesn’t give much pleasure to the majority others who are silent spectators.

When those groups were formed, the thought behind them was to bring together people so that everyone could keep in touch. But now-a-days, there are very few groups which one is a part of, where real conversation between friends or family members happens.

For example, while some of the groups I am a part of have my family members or friends, I have consciously started ignoring the messages coming through on them. Because I don’t subscribe to the conversations happening there.

And I am sure it is true for most of us.

That’s the irony of the situation!

While we are always connected, we are being pulled backwards. Because we chose to believe in forwards and communicating based on those, rather than having real conversations with people we know and believe in…