Learning

“Hard work”

~ Rishi ~ 2 Comments

An important but underrated quality! Something that we don’t appreciate often enough.

A lot of us talk about doing smart work. In today’s age, that is all that matters. Getting more done in lesser time with lesser resources.

But smart work often forces us to consider how to optimise. What if we didn’t know well enough what we are optimising?

I have often wondered about how for our kids, learning the right things is more important than learning to optimise. And how do we make that happen.

So, when our daughter had to go through a 2-month project in Grade 5, I was waiting to see how it pans out. And how the school guides the kids in their approach.

All through the project duration, we were informed and updated on a need to know basis. Naturally, our curiosity was heightened by the time the kids had to present their work.

The one thing I did observe during the first few weeks, and which became evidently clear in the last two weeks of the project, was that the project involved a lot of work.

Well, that was expected. What we didn’t know was how would the kids approach it and how would they come out on the other side.

So, with only a little idea of how things had come out, we went to the school for the exhibition. What I saw was quite fascinating!

The kids had done some really hard work to put things together. Their basic research was quite thorough and their exhibits were impressive.

What was more encouraging was the depth and breadth of the presentations. As we visited the exhibits and talked to them, the kids excitedly demonstrated their work. With a lot of pride.

The school had made them toil in their groups. They had been made to do things properly. And it was showing in how they were talking about it.

There were no optimisations. There were no shortcuts. Just plain, simple, old school approach to doing things deeply.

As the day came to an end, I could observe most of them were happy. With their effort. With themselves and for their group.

They had successfully cleared the test. More importantly, they had learnt the value of hard work.

And hopefully, lessons that will be embedded in their young minds forever…

Spot the difference.

~ Rishi ~ Leave a comment

We always will be different from others. That’s a fact. But we don’t treat it as such. And that often leads to differences!

The past two weeks, I was traveling for work. During that trip, I met a lot of people at a conference, from different nationalities. Apart from the usual work-related discussions, there were also some great conversations about personal stuff as we compared notes on a multitude of things ranging from life to culture to values.

Guess what was the common thing? Everyone was different. In terms of their outlook, their perspective, their values, their beliefs, etc.

Over the weekend, I also observed many a people while roaming around markets and in restaurants. Those observations tallied with my personal interactions.

And yet, as I reflected upon those insights and my behavior, I found that while I inherently understand that others are different than me, I often expect them to behave the way I do. Or understand me instantly.

As I dug deeper through my interactions and observations, I also found a few common themes. Shared values, beliefs, perspectives. Those are what allowed us to mingle with each other and have those myriad conversations. Those are what enabled us to understand each other even though we are from different countries.

There seems to be a dichotomy here, until you realise that there isn’t. This is how it is meant to be.

For, even though we may have different ideologies and values, we mostly want to treat others the way we would like ourselves to be treated. We don’t hesitate to talk and share perspectives, even though they may differ. And we mostly don’t walk in with a closed mind, as otherwise it may be difficult to even have a conversation!

We agree to disagree. We listen to other’s perspectives and then either assimilate or discard them. We hold on to our values, well mostly, until something earth-shattering chnages them.

So, even though we are different in many aspects, it is worth remembering that what we believe in, value, and aspire for may be different than the others. But that shouldn’t lead us to a corner if we spot differences.

Instead, it should help us recognise that there is an opportunity for sharing and learning from each other…

Honour.

~ Rishi ~ Leave a comment

I have often wondered how strongly do our deeds binds us to our words. Why would I do as I say? And what if I am not able to honour them?

This past week, on the work front, this aspect came into sharp focus for me personally.

Something I had promised didn’t go through. It was a setback. When I learnt of it, the first reaction was of disbelief and frustration. Why did it have to happen!

Then, as the aftermath of the situation dawned on me, I felt stifled. The next couple of hours, wading through anguish, I kept on thinking about how I had not been able to honour my words.

It was the worse I have felt in a few months. Not being able to do something about it immediately further added salt to the wound.

But as my mind calmed down and I started thinking about the entire episode, I realised that I had not honoured the basic premise on top of which I had made my promises.

I had been too confident that things will go as planned. That confidence didn’t allow me to look for alternatives even when the deadline was fast approaching.

I had depended on others promises, only to learn that they couldn’t be honoured, on the last day. And in doing so, I had not left any room to honour my words to others!

It has been a stark reminder. To not accept promises on face value. And to always have alternatives to ensure my words can be honoured.

But as they say about mistakes, “if it happens to teach you something, it’s worth it”, I am imbibing this as a lesson.

Shaken but not stirred…

A welcome surprise!

~ Rishi ~ Leave a comment

The year began for me on a good personal note. And the first fifteen days have been great!

With wifey away at her hometown, I spent quite a lot of time with my daughter alone. Well, she had school and the usual routines. But still, we spent more time together than we would have done normally.

It was amazing to notice how she is developing at closer quarters. Having multiple conversations gave me a better sense of her thinking and connecting with it.

It was also weird! Because daughters think very differently than sons. Having been one, I could identify some of those differences and those made me think.

For example, they have deeper observational skills. One day, looking at how I was more relaxed after the break, she commented how I was happier than usual.

They also have a keen sense of understanding how doing something right will get them what they wish for. On one of the days, knowing I was going to agree to her request if she returned home on time after playing, she came back promptly on her own and got something in return!

But the best one is how they take care of you and your feelings. On another day, she ensured that she took care of me when I wasn’t feeling too well. That felt special, knowing she was doing the most she could.

I am sure I didn’t have so much maturity when I was ten. I was lost in my own world, trying to make the most of my play time with friends.

In fact, I see this happen even as we grow older. With my wife, cousins, friends.

Daughters are closer to their family and loved ones. They tend to be more concerned and keep in touch more often, irrespective of how busy they are. We sons, give more attention to worldly matters and don’t do as much.

Or how, daughters think about every little detail, irrespective of their age. And for everyone. Whereas sons are mostly concerned about things that are visible and sometimes overlook the subtleties.

Whatever may be the reasons, I think it balances things beautifully. Different perspectives and thought processes allow for different strengths and thus different contributions.

Back to my story, as we came to the end of the ten day period we were without the boss at home, the one single takeaway was that this was fun!

And was a welcome surprise for both of us that we would love to repeat…

Action, Camera, Lights…

~ Rishi ~ 1 Comment

Another year went by. A new one has started.

Many of us have plans for the next twelve months. Or at least we think we do.

But do we pause and think if the order of things makes sense? And is that enough for us to achieve what we aim for?

Or are we rushing through the process, forgetting what comes first – lights or action?

Some of these thoughts crossed my mind as I spent the last week introspecting how the last year went by and what I should aim for in this new year.

I did a lot last year. Both on the professional and the personal front. A few things tick marked. There were a few misses but overall it was a good year.

A lot of learning happened. But one of the things that stayed with me was the process adopted and the results achieved.

There were times when I took a shortcut, either to get frustrated later on or through results that weren’t satisfactory or sustainable.

And then, there were cases when I adopted the right approach, and got to satisfactory and sustainable outcomes.

This happened in both my personal and professional life.

And as I saw where I was led to in either case, it became clearer that if I intend to achieve long-term success, I must do the right things at the right time. Rolling the camera without the lights won’t make much sense.

So, as 2026 begins, my one single resolve is to stick to a plan and make it work in the right manner. If I do that enough no. of times and for long enough, I should see some success…

Lights. Camera. Action.

Assumed assumptions!

~ Rishi ~ Leave a comment

We like assuming. In fact, we love to assume and move forward.

A lot of times those assumptions are just those. Assumptions. Without any rhyme or reason.

But because we like to keep things simple and probably see them through our own eyes only, those assumptions are valid and reasonable.

But what if that isn’t true? What if we could do much better not assuming those assumptions?

Over the last few weeks, as these thoughts ran in my mind, I started observing. How I was reacting and deciding. And how others around me did the same.

There were times when I found my assumptions to be convenient for me. Because I didn’t want to go through the hard work of finding the right details.

Often times when I was assuming something, it was so just because I had not been able to consider the viewpoint of someone else. Looking only through my own eyes.

Sometimes I also found that I assumed just because I had some precedence or experience of dealing with that same person or thing in a different setting.

As I started questioning my assumptions and if I had made the correct ones, I started uncovering my own blind sides.

As I started thinking about others, my horizon expanded and I could look at the problem with a fresh pair of eyes.

There’s still a long way to go. After all, the mind has been conditioned to perform in a certain way. But what I do realise is that there’s power in not assuming just because we can or we should.

Sometimes it helps to check ourselves again…

Experience counts.

~ Rishi ~ Leave a comment

How often do we disregard experience and consider that it is not really important? Or take it for granted in a lot of things?

This week, as I was working to get some brand-new IKEA furniture assembled, I realised the power of experience.

As it so happened, we had bought a new table that I wanted to fix. Given that a carpenter was working on some other furniture in our house, I asked him for help.

He was a thorough hand with a lot of experience under his belt. I, on the other hand, being an inexperienced fellow in that field, wanted to exactly go by the book.

So, I opened the IKEA manual and started referring to detailed notes to identify how I should assemble the table. This guy was rather eager to get it done quickly.

Initially I took his eagerness for getting the job done as fast as he could and head back home, since it was already evening. As there were a few other things to take care of, I told him that we can do it the next day and we left it as is.

The next day, I was at work. Once he came in, he just referred to the manual once and understood how to actually put the table together. When I got back, he had done some of it already.

More importantly, he knew how the pieces would fit together and could visualise the joints perfectly. Observing him at his craft, I was amazed.

Then, I realised my folly. I had underestimated someone who lives and breathes this work day and night!

That evening, as we finished assembling the table together, I could sense a satisfaction within his voice. Of having been able to do it without extensively referring to the manual. And of having taught me a lesson.

The next time, when I call someone to get odd jobs done, I ought to remember that they are experts in their field and would know better.

While it’s always good to question and discuss things, it pays to respect experience…

Let Go…

~ Rishi ~ Leave a comment

Ansh was excited. He had just got a bigger bicycle on his fifth birthday and was graduating to the next level.

Most of his friends had the bigger bike, so it was as much a matter of proving himself and belonging to the group, as it was to feel older in his mind and heart.

The next day he took his bike down along with his dad, Bijoy. He wanted to get some practice in. However, the bigger bike wasn’t a natural promotion, when it came to riding it. He had to now learn how to ride one without side supporters. Which meant he had to learn to balance, learn to coordinate his actions, and learn to always be alert.

Ansh felt overwhelmed by the thought and asked his dad if it was indeed a good idea to practice then or come back later the next day. His dad understood. After all, he had gone through similar anxiety when he was younger. Bijoy told Ansh that he need not worry and with his support he will be able to learn soon.

The first couple of times, Ansh was very cautious. He continued to turn back to check if his dad was holding the bike or not. Only after the second run did he stop doing that every minute.

By the time he had gotten to his fourth run, he was pedalling well, braking well, and Bijoy could sense that he was ready. So after giving him an initial push, he left the bike. Only to see Ansh go for a few feet and then turn back, stare at him in horror, and topple over.

Bijoy rushed to the spot. He looked over Ansh to check if he had got any injury and if he was ok. Ansh was crying, feeling as if he had been cheated. It took him a lot of consoling to regain his composure. But without the confidence of riding the bike again. So, they both went back home.

Bijoy asked him to come along again the next day and while Ansh was hesitant, he promised Ansh that he had only left him because he thought Ansh could now ride on his own. While that was a little comforting, it wasn’t entirely convincing. Ansh however went along.

After a couple of runs, Bijoy could observe that Ansh was getting into the groove. However, knowing that Bijoy may do a repeat of the previous day, he was checking again and again if he was being held. After the fourth time, Ansh asked to stop. He had had enough practice for the day.

The same pattern repeated for the next two days. While Bijoy thought Ansh was ready to be left alone, he couldn’t muster the last push and let go. He had continued to hold the bike all along for those few practice runs.

Eventually, he realized that by not letting Ansh go on his own, he was becoming an impediment in his learning. That day, after the first two runs, as Bijoy noticed Ansh was getting comfortable, he decided to leave Ansh on the third one. Ansh went a slightly longer distance before he looked back and realizing Bijoy wasn’t there, panicked. However, by now he had learnt how to control the bike well, so he didn’t fell down. He just continued riding and then got back the full circle, stopping the bike in front of Bijoy.

Bijoy was elated. So was Ansh. He took Ansh into his arms and hugged him.

While Ansh had learnt how to ride a bike, Bijoy had learnt how to let go…

“Technified”

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All of us have different mechanisms to cope with things we find difficult. While they may seem amusing to those who are at ease in those situations, there is an ingenuity involved in figuring out how to get by things that are not natural to you.

One such thing that most people have had to adapt to is using mobile phones. While for most of us born in the last fifty years it comes somewhat naturally, for many of the older folks as well as for not-so-regular users of tech, they have had to adapt to this now inseparable extension of self.

Over the last few years, I have seen people use their own mechanisms to effectively use mobile phones. Some have learnt the basics and take their own time to do other things, some others have used it as little as needed.

I have seen many people use their native language to make it easy to navigate the system. Others use dictation instead of typing long sentences while communicating. Many use it only as a phone.

I, having been a natural with tech, find some of those patterns amusing.

Like using google to help with basic tasks. Strangely, folks who can play all kinds of games on the touchscreen but aren’t as well versed with the other functions of the device.

Or like dictating instead of typing. For me, writing comes naturally. So even when I am conversing in long sentences, I prefer typing them. But for many folks around me, I am increasingly observing the use of dictation.

Then I saw some pretty slick users adapting to these new patterns as well. My wife using dictation to send long messages. One of my friends using google as it would have been faster than finding something buried in settings.

As I saw those same patterns repeated with relatively sophisticated users, I realised that they love these shortcuts or tricks because it works for them. That’s the bottom line.

We technologists may think of features and usage patterns in an absolutely purist sense, not realising that the world has all kinds of people and they have different kinds of needs.

Maybe that’s why most technology products fail. They only serve the selected few. Or are built for specific use cases.

Some of them do become runway hits. But only the ones who adapt to what the users want, stick around and become ubiquitous.

Perhaps, that is the lesson we need to consider when we think of how to solve problems. Would the solution be applicable for all kinds of users? Or is it only solving for a niche or edge case?

Worth pondering how technified we are and how technified are those who we are catering to…

Yes sir!

~ Rishi ~ Leave a comment

Mornings always were a time for self reflection for Krishna. It was his ‘me time’.

Today, he was flabbergasted. He had just remembered the most amusing introduction he had received from one of his team members in front of a client.

It had been more than a month but those words had remained with him. He went back to that day to replay the situation, for the umpteenth time.

However, as he was running through it, he realized that the mannerisms of his team member seemed forced. It was as if he was trying to get Krishna’s attention through those words and then agreeing with him during the entire conversation.

Krishna jumped out of his chair. He started pacing the room, trying to recall his recent interactions with this person. The pattern was quite clear.

He then recalled his interactions with other team members and found the same patterns repeating. Most of his team members were just agreeing with him all the time! And It had been going on for a while!

Krishna was an experienced senior VP and had been in the industry for a long time. He had moved to his current company and role about three years back and was clearly the person with the most amount of knowledge about his domain.

Naturally, in a new setup with a lot of youngsters, this had translated into everyone around him looking up to him. They knew that they could learn a lot from Krishna.

Coming from a traditional setup, Krishna was accustomed to hierarchy and respect. However, it was more due to the merit of the person than anything else.

Unknowingly though, in his current team, he had also fostered a sense within them where they defaulted to agreeing with him, rather than question him at times.

This had meant he was able to move faster with his decisions than usual. He had attributed it to his experience then but now he knew it was happening only because everyone thought he knew the best. And they had stopped applying their minds in front of him…

He had built a team of people who liked saying “yes sir”, than think critically on their own. It was a setup doomed for failure sooner than later.

Krishna knew he had to change this. It couldn’t go on any longer. Even if it meant he stepping back on some occasions and asking more of his team than what he thought they were capable of.

Thankfully, he had come to this realization soon enough, and on his own…