Mindset

Trust matters!

~ Rishi ~ 4 Comments

While playing with my daughter at home last weekend, when attempting to swing her in my arms, her anxious face and nervous laughter told me one thing – she somehow wasn’t 100% sure if she wouldn’t get hurt…

Although it was a small moment, I stopped and talked to her; mentioned that she can trust me for everything; and made a note to myself to re-assure her the next time I do something similar.

As this week passed on and I spent some more time with my daughter, I consciously tried to ensure that the trust which was established, remained. And it definitely added to the fun that the two of us had.

Reflecting back, I think trust forms the bedrock of everything we do.

Whether it is our relationships, or our behaviour with people we know or don’t know, or for that matter our work and it’s outcome, trust is an important foundational element.

And as we go along in life, that trust increases or decreases based on our observations and perception of the reciprocation from the other side. Be it our family, friends, relatives, or colleagues.

However, having had some experiences, which have led to some white hair, I have come to appreciate that trust is not just a one sided affair. It has to be mutual. Only then does something result in success. In life or at work.

When I look back at the friendships I have had, or professional relationships with colleagues or business partners, trust made them and erosion of trust marred them. And yet, as I look back, I sometimes feel that I became too judgemental too quickly in some of the cases which didn’t end well. Or I formed a perception, which may not have been absolutely correct, which led that path down the short road.

Perhaps, we need to be more accommodative of others. Give them more time and space. And respect that things sometimes take time and the dice may not always roll the way we want it. That will probably help in avoiding wrong decisions.

And as the ‘other’ party, it is imperative that we do all one can to retain that trust and build the bond stronger. Unless it absolutely becomes impossible to carry it forward.

In this day and age when our opinions and perceptions get shaped quickly and can change by the day, remembering that it is easier to gain trust than lose it and that sometimes slowing down our snap decisions will serve us better in the long run, will take us further.

After all, matters related to trust should neither be taken lightly nor judged too quickly…

The Endgame…

~ Rishi ~ Leave a comment

We all have a fascination for results. And a bias for the near term, the immediate future…

While in college, I got my hands on ‘The Fountainhead’ by Ayn Rand – a book which deeply influenced me. In quick succession, I read almost her entire body of work. The one which I was most impressed with was ‘Atlas Shrugged’.

It’s a story about the systemic erosion and decimation of personal values and capitalistic nature of the American nation and how a bunch of key business people, after having enough of the new incapable administration, decide to shrug from their responsibilities and bring the new order down, thereby re-creating the virtuous society. Those individuals in the novel were supremely confident of their capabilities and extremely good performers.

After having read the saga 3 times, I have always viewed the directions societies take and individuals adopt in Atlas’ terms. As I align with the philosophy at an overall level, it has given me a compass to view and make sense of people. And strive to be the best version of myself.

While it is romantic to think of and believe in perfection and excellence, over the years I have realised that there is a very thin line when it comes to performance and whether one is on top of the game or just playing a part. And while we might like to be always on top, it’s just not humanly possible.

It’s better to approach things like a marathon than a 100-meter dash – play along and keep your focus all throughout – end objective will be achieved. So while we may have done well in the near-term, how do we remain consistent in the long-term? Or if we haven’t done so well, how do we improve and grow from where we are…

This is true in all aspects of our lives. Instead of creating constant pressure on ourselves to excel everywhere, I guess it’s fine if there are times when we cannot excel. If we fail. If we couldn’t be perfect that one time.

What is important though, is to strive to do our best always. To ensure that we don’t let ourselves down. To not get defeated. To rise up and run again. To strive for perfection and excellence.

And to remember that the endgame is to reach the goals we set for ourselves with a sane head on our shoulders and life in our lungs!

What’s in a Name?

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My name is Bond, James Bond. This is one of the most recognisable lines in the movie industry. In this era of digital, where virtual identities have overtaken the real ones, it still signifies the attachment we have with our names!

Yesterday, as I was watching the last instalment of the Star Wars saga, one line stuck me. The protagonist is asked by a random inhabitant on a far off planet, what’s your name. And she replies with her first name. The inhabitant asks her family name, to which the protagonist doesn’t have an answer at that point in the movie.

That’s where the scene ended but left in me a trail of thoughts. And as I sat today enjoying my Sunday, I was reminded of the line – such is the impression a mere exchange of dialogues created!

All of us have names. And as our names identify us, it’s natural that we are very cognisant of who, how, and where is using our name. I have seen people getting offended by someone writing or pronouncing their name wrongly. Or being very careful on making their name public.

And yet, while our name is a matter of pride and identity for us, I have often wondered about the futility of the pursuit of making it shine nice and bright…

It’s not that I am devoid of that desire or don’t want to ever have my name shine. It’s just that having experienced different sides of life, it appears to me that most of us are in it for the wrong reasons.

Let me elaborate a bit…

I am of the belief that a person’s work should speak for oneself. That people should know instinctively about who did the work. And that’s only possible if we love the work more than we care for the results. Only if we don’t worry about what will people say. Only if we give it our very best and then be satisfied that we couldn’t have done better.

What I have seen to the contrary is that most people first think about the results, about what will people say, about the benefit they will derive from what they are doing. The work at hand becomes secondary. And while the approach may work, IMHO it’s a gross wastage of our talent.

I mean, if we look at all the genius people around the globe, they did what they did because they absolutely loved doing it. All those who are super successful, have achieved success by following their passion. And what most of us do? We chase name and fame and money without worrying too much about the work. Or treat it as a job!

That’s where I believe we as people need to change our approach to life, specially as it gets rebooted after the lockdown. To make it more meaningful. To pursue our passions. To do what we like to do. And to always give the best of ourselves to every pursuit.

That will make us happy. And satisfied. And successful.

Perhaps, some of us will still need to do our jobs apart from our passions. But if we do them well, that will be sufficient for people to remember our names long after we are gone!

And for those of us who can find our true calling, no better time to pursue that path than in this changed world, with life at a premium…

Personal Satisfaction, guaranteed – Part 3

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And then there were many!!!

In the last 2 posts, I have talked about my perspective of nation building from the eyes of the Armed Forces and the government setup. We all in some form or another recognise their contribution to keep the wheels of the nation chugging along.

But what has happened over the last couple of months is something I never imagined would have come to the fore.

As the ongoing lockdown has continued unabated for the last 5-6 weeks, we have had stories of multiple frontline health workers going out of their way to keep us all safe putting themselves in peril. We have read about policemen going beyond their call of duty to serve the nation in enforcing the lockdown. And of scores of NGO’s and individuals serving the poor and the needy.

Some of these stories have helped us all appreciate what people in the public life go through. The silent workers behind the veil of obscurity who get recognised as social servants. Who are considered as the average joe because they get paid less than the ones who joined the high flying corporate world.

And yet they continue to serve the nation and go on with their jobs. Because it yields personal satisfaction. And pride.

We however, on the other side of the road don’t recognise it much. As someone who has been on that side of the road, it is painful to see how less we care about our men and women in the Armed Forces or serving in the Govt. Or how much we respect what they do.

It is only when situations are tense or there’s some mishap or a black swan event like this current crisis, is when we take note of the great sacrifice that these people have to make. We talk about it but after a few days we forget.

If there’s one thing that I wish we carry with us after this crisis is past the post, is the immense burden these blessed souls carry on their shoulders and the great work they do to keep us all functioning and alive. Hope we all remember it deep in our hearts the next time our path crosses theirs.

And more importantly, now that the lockdown is being lifted in phases and we are going to go back to our lives as usual, hope we respect the hard work and sacrifice that has been put in on the ground across the nation and take care of ourselves and our society as per laid down norms and practices during these difficult times. We owe them a successful result after the last 5-6 weeks of hardships and toil…

Of Preparedness and Biases

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For the first time in my life, I was left dumb-stuck when it came to scheduling something. It was awful.

Here I was, slated to go on a trip to my hometown with my family, all planned and prepared for a long train journey after quite a gap. Only to discover a few hours before the slated travel, that somehow I forgot to book the onward tickets!

Now I am someone who generally plans well in advance and believes in ensuring as much predictability as possible. And specially when it comes to travel, I painstakingly plan each and every leg of the trip.

But this was something I had never faced. I was furious on myself. How could I do something like this. Why didn’t I discover it before. And dejected that something I prided myself on – scheduling and planning, had gone wrong.

In the minutes that followed, with limited time and lack of focus, I quickly scanned the availability of flights and booked the best possible option. I didn’t even think of checking the train availability at that point of time, which I later discovered was indeed an option.

We traveled well and got home safely. However, my mind was racing all throughout and during the quiet flight, in a sombre mood, as I reflected back on the day, I figured two things.

Firstly, I had never imagined that such a situation would occur and when it did happen, I got into a reactive mode and my brain functioning reduced significantly. Secondly, I had a comfort/past bias that train availability wasn’t an option and I couldn’t put my bias aside to take a fully informed decision.

In our lives, we tend to plan everything considering the best or normally possible scenarios. We believe bad things happen to others and not to us. In behaving with confidence, sometimes we become overconfident. We ignore the fact that we are humans and we could go wrong or situations around us could go wrong any time. And when something bad or undesirable happens, we come up against a wall, not knowing what to do. In hindsight, it is better to plan considering all scenarios and be prepared for any eventuality.

And, we all have biases, which sometimes prevent us from doing the right thing. Again in hindsight, we should train our minds to acknowledge and recognise these biases, so that they don’t cloud our judgements – whether with inanimate things or with people – and help us take better decisions.

Hopefully, I have learnt a couple of lessons that I will remember and take care to heed in days to come.

Women – the better halves!

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Parenting has its gift of insights.

Yesterday, while with the family, a small incident led me to think about how important the role of a woman is in life…

My little one dotes on my wife – she is her mother, friend, guide, everything rolled into one. I am important, but just so. And so, every time there’s something that goes wrong, she tends to cling to my wife and I only play a supporting role at best.

My wife on her part, tries to do her best using all her abilities. But sometimes when the best isn’t enough, and I feel she is on the verge of exasperation and giving up, I get surprised as she comes up with one more trick up her sleeve and to my pleasant surprise, normalcy returns.

I cannot even imagine some of those tricks at times. And no, it’s not that I don’t try – I sometimes try too hard and fail. It’s a lot of times failing to empathise/sympathise with the little one. But it doesn’t come naturally to us dads.

So the minor incident yesterday led me to marvel at this trait of hers. And when I thought deeper, I could see that in my mother, sisters and aunts. In fact in some of my colleagues at work also.

Now that’s a spectacular trait – a woman, whatever her situation or circumstance, has the innate ability to sympathise and empathise with the child. And the same trait extends when she is with her husband, her father, her brother. Or in her career.

She might be busy like hell or totally focused on something else but you can count on her to immediately refocus, empathise and get to the root of the situation within a whisker, something we men can only wish for.

Not to say that men don’t empathise or sympathise – I am just making a comparison here in terms of whether it’s an innate ability or not. And hands down, women are better.

Honestly, that’s better off for us men too – otherwise who would understand us, allow us to be ourselves, handle all our idiosyncrasies and behaviour, and still take care of us. We would be lost without our moms, sisters, wife.

Same goes for the workplace – women are better co-workers, leaders, and influencers. And when we work with them and appreciate and respect what they bring to the table, we are better off and win together.

It’s time we understand and appreciate the women in our lives. And the others whom we work with. Specially now, when women are taking upon bigger responsibilities and managing not only the household but also their careers.

I am certainly learning to. Perhaps not so much when I was growing up or even after getting married. But definitely after becoming a father.

Kudos to the fairer and stronger gender!!!

Well Informed or Well Read???

~ Rishi

The newspaper guy knocked on the door. Bill time, I said. My wife made a mild protest – why buy a newspaper when you can read things online or use phone apps. Valid argument. But then, there are pros and cons to everything.

As I paid the newspaper bill, I muttered why it feels better to read a newspaper. But there’s been something else that’s been behind my urge to continue with a newspaper in this digital era.

And no, it’s not the idea that I need to hold a paper and read it as part of my morning routine – I ain’t the paper types – have switched to Kindle instead of stocking books long back.

There was a time in between when I had moved to online/apps to get my daily dose of news and views. Twitter was exciting and fun with instant views and counter-views. And of course, there were the numerous apps from all news channels and publications that I read on a daily basis.

But as I spent time on those news apps and on social media to get my fix in the intervening years, it slowly dawned upon me that I was also wasting a lot of time being led astray or just being consumed in the news world. Using these apps a couple of hours a day was fanning an addiction within me to stay connected and up to date on what’s happening across everything in the world, just because it felt good. And it was taking me away from reading meaningful stuff and instead cluttering my mind with things that weren’t really required to be there.

So, after those years in digital news Lala-land, last year I decided to reduce my screen time on these apps. I deleted all but one of those news apps from my phone. I looked at all the sites that I visited often and chose a handful that offered me real, meaningful stuff and subscribed to their newsletters. And I absolutely cut down on reading news on social media.

Now I login to the news app for reading about once or twice a week. I still login to social media everyday but to wish birthdays, look at what my connections are up to, and to connect in a real sense. But my dose of news now comes from the newspaper – concise and once a day. It keeps my perspective fresh without urging me to know everything that’s happening instantly.

The benefit – I have started reading much more of the meaningful stuff. From the newsletters/digests I get. From platforms like Wired and Inc42 and Medium. I have gone back to reading books on diverse subjects and broadening my horizons.

This has perhaps made me aloof from the social media and the incessant views and opinions on almost everything. But it has definitely brought back some semblance into my life.

Well, the reason for this rant is two-fold – I was today running through Twitter and felt the urge to hop into those views and counter-views but remembering my decision, stopped short and was forced to think on the subject. On a different note, I met someone yesterday who reads 100 books a year and as I was reflecting on the conversation with him, it occurred to me that how the number of people who are reading have increased but it’s got more to do with the urge to be informed than being knowledgeable.

And I had to write about how I escaped that spiral. About how the switchover has been a real life changer for me by decluttering my mind space. And in today’s fast world of numerous commitments and stress, that’s definitely been a relief.

As I close this piece, I hope that we all read and learn better and grow in our chosen paths to become well-read and not just well-informed.

The David vs Goliath Path

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This morning, sitting at home, I decided to catch up on some cricket action in the ongoing World T20 in Bangladesh. I was curious to see the game between Netherlands and South Africa, having read some tweets pointing to a possible upset that didn’t happen.

What really happened? A newbie side came out all guns blazing to restrict a good batting lineup from scoring too many runs; and then their batsmen had a field day playing fearlessly to some outstanding bowlers and fielders. And it was perhaps a little bit of luck that saved South Africa on the day…

As the match progressed, and Netherlands faltered to reach the finish line, I went into my own thoughts of how and why this happens. Now there is something that always inspires in us a sleeping awe whenever we hear about these big vs small contests, nobodys fighting somebodys. Well, it does inspire in me! How is it that someone relatively unknown, obscure suddenly gathers the courage and guts to fight the big guns?

This is true in battles, in sports, and in the mad world of business all the time. And it has got to do sometimes with luck, but mostly the reason behind such unexpected results is the mindset that the David carries when he fights the Goliath. Mindset plays a major role in the emergence of the victor! And that is true all the times…

When the Small player comes out to face the challenges, being fearless and undeterred and in most cases knowing he/she is doing the right thing, just goes all out to achieve what is set in sight. The Bigger player becomes complacent or sometimes even arrogant, both responses a sure sign of a stalling mindset, to ignore the Small one and hence loses out in the contest. And irrespective of whether there are challengers or not, whether big players exist or not, the ones who enter the field with the right mindset, go on to win. That explains the emergence of an Ambani, or a Mittal, or a Sachin, or an Amitabh. They just don’t give up come what may, focused all the way on their goals. And that is what makes them a champion!

How can we benefit from this all? Well, if we always keep our goals clear and our mindset positive, nothing in this world is impossible. Too many times we give up on things when the going gets tough. Too many people don’t fulfil their life’s destiny because there are people discouraging them. All this negativity stops people from trying and becoming what they set out to achieve, living their life in mediocrity…

We just have to remember a simple thing – Even if there are a hundred challenges or a thousand nay-sayers, the David will win over the Goliath, provided he has the right perspective and a strong mindset to boot!!! And we will also be remembered and talked about in some corner of the world some day, even if we are small today…