Experience counts.

October 5, 2025 ~ Rishi ~ Leave a comment

How often do we disregard experience and consider that it is not really important? Or take it for granted in a lot of things?

This week, as I was working to get some brand-new IKEA furniture assembled, I realised the power of experience.

As it so happened, we had bought a new table that I wanted to fix. Given that a carpenter was working on some other furniture in our house, I asked him for help.

He was a thorough hand with a lot of experience under his belt. I, on the other hand, being an inexperienced fellow in that field, wanted to exactly go by the book.

So, I opened the IKEA manual and started referring to detailed notes to identify how I should assemble the table. This guy was rather eager to get it done quickly.

Initially I took his eagerness for getting the job done as fast as he could and head back home, since it was already evening. As there were a few other things to take care of, I told him that we can do it the next day and we left it as is.

The next day, I was at work. Once he came in, he just referred to the manual once and understood how to actually put the table together. When I got back, he had done some of it already.

More importantly, he knew how the pieces would fit together and could visualise the joints perfectly. Observing him at his craft, I was amazed.

Then, I realised my folly. I had underestimated someone who lives and breathes this work day and night!

That evening, as we finished assembling the table together, I could sense a satisfaction within his voice. Of having been able to do it without extensively referring to the manual. And of having taught me a lesson.

The next time, when I call someone to get odd jobs done, I ought to remember that they are experts in their field and would know better.

While it’s always good to question and discuss things, it pays to respect experience…

For those who help us!

August 18, 2024 ~ Rishi ~ Leave a comment

We are spoilt. There are too many folks helping us all around. Be it at our homes, offices, or in general across the society.

And yet, we don’t pay enough attention towards them. We don’t care much about who they are or how they are, only about what they do for us. And if it is done well.

This past week, three instances threw me into this side of the brooding pond, with questions like these.

The first one was at the office, where my company celebrated the Independence Day by inviting the support staff at the office to take the limelight and showcase their talent. Quite something, I must confess!

As I served some of them during the ensuing lunch, it allowed me a closer look at who they really were. I believe I have always been respectful to them while at the office, but that afternoon gave me a chance to observe them from close quarters, cheer for them as they performed, and serve them to show my gratitude.

What I saw was normal, regular folks, who had the same demeanour, similar preferences, and probably same aspirations. They are just in the role they are in today because of certain circumstances. But they deserve equally the same level of respect and courtesy as others around us.

The second one was when I was going through the process of hiring a driver for ourselves. I went through trials with a couple of recommendations. Post that, when I had to finally make a choice, it wasn’t an easy decision.

I had to weigh in their performance behind the wheel, their behaviour while being around, and their soft skills. As I thought through the final choice, I realised my decision had a bearing on not just my experience in those 30 minutes but also had a bearing on the person’s life and of those associated with him.

In the end, I decided based on not only the overall driving experience but also the personality and the real person behind them, as much as I could gauge during my interaction.

The third one was the flag hoisting and celebrations within my community. I saw smartly turned out security guards and helping staff, putting together a fine assembly and ceremony.

During my interactions with some of them this week, I got to know a few of them better and realised they were doing all they could to deliver the best on their job. And took pride in how they do it.

It made me realise that the only reason I can be confident about my community’s security, smooth functioning, cleanliness, and so many other things is because of all these people. And they deserve to be respected and supported for what they do for us.

These experiences made me question myself about how I look at those who serve me, help me, support me through my life. Am I being a good fellow human being to them? Or am I considering it my birthright to be served and helped so?

Hopefully, I am doing the right thing. And hopefully, I continue to do the right thing…

“Respect”

October 30, 2023October 30, 2023 ~ Rishi ~ Leave a comment

It’s a very loaded word. Often misused as well. But it is also a very important one!

We use respect in the context of personal and professional relationships. We use it in the context of someone’s deeds. We use it in the context of how we feel about others. And sometimes, we also seek it through command, or in other words by demanding it.

In all of these contexts, what is important to note is that respect is not free. But it doesn’t ask for any fees also. On the contrary, it is something that is very intrinsic to us – both in terms of how we give it and how we receive it.

For our loved ones or personal relationships, we tend to mutually respect each other. Well, most of us. Either because the other person is elder or knowledgeable or is close enough to us.

We do it not for the sake of ourselves but for the sake of the relationship. To ensure it is healthy. To keep it going. For, how will two people who aren’t respectful toward each other enjoy each other’s company…

But there are instances when we turn disrespectful – because of something that we don’t agree with or because we are mistaken. In any case, if the personal relationship is important to us, we realize the fault and resolve the issue between the two people!

In professional relationships, we respect others if they are senior or are more accomplished or have achieved something significant. Again, in most cases.

But there is a higher frequency of turning disrespectful about others in our professional environments. I have seen umpteen seniors disrespecting juniors, team members making fun of someone they have singled out, juniors talking behind the back of someone they dislike.

This happens because there isn’t a personal bond…

What does happen in each of these instances is that it throws people off. Either because they were undeservedly disrespected, or because the manner in which they were called out.

Often, this breeds resentment. And that isn’t healthy. For it alienates people.

As is true for most things, looking at things from the other’s perspective can help us see things clearly. But then, that’s not a commonly used sense that most of us have inherently developed within!

Context and Culture

March 6, 2023 ~ Rishi ~ Leave a comment

It is fascinating how we view culture. Through our eyes and based on our past experiences. But do we miss the context sometimes?

I recently had an interesting experience that forced me to think in this direction…

This happened when we went to buy new phones for ourselves. It was a pending item on our list, and we took out sometime this week to check new iPhones at a nearby Apple store.

We have bought iPhones from an Apple store in India. So we were expecting a similar experience here in the US.

In India, I recall my interactions about 4 months back, when I took my sister-in-law to get her a new iPhone. The sales guy gave as much attention he could not only to explain the product to us but made sure he stayed with us till the time the transaction was closed. This, even when there were other customers in the store, checking out the phones or other products. Maybe, he had a knack of figuring out which customer would ultimately purchase, as I observed him quickly floating in and out of the conversation with us, and helping close the sale. But I was impressed that he could devote so much time to a single customer.

In the US, while we got attention from the sales rep at the store, she had others to attend to as well. Then, as we were taking our own time to decide, she got engaged with another customer. When we were ready to complete our purchase, she was indisposed and had to put us in a queue with a wait time of 30 minutes. We respected the process but as we wanted to trade in our devices only after duly transferring everything, we decided to instead order the phones online.

Eventually, Apple got our money for one of their products. However, I couldn’t help but wonder at the seemingly easy-going approach of the sales rep. I was almost going to classify her as being too high-handed but then realized that people here respect that they may not have someone’s attention all the time and are ready to wait their turn. That’s the culture they are accustomed to.

Now, I am no one to judge which system is better and am definitely not inclining toward any particular culture. All kinds of systems and cultures can work, provided they match the context and expectation of the constituents. But it is interesting to understand why these differences exist.

Imagine someone in India adopting the US approach to sales! He wouldn’t just risk losing the customer but will also most definitely get negative remarks on his scorecard. So, he will go all out to secure the business he sees on hand.

And specially if he is dealing with luxury products, like an iPhone, he will be expected to devote as much time to the customer as she needs. It will otherwise be considered rude and unbecoming of him. Plus he always will have this at the back of his mind that the customer can go and get another phone (or even the same phone) from a different shop next door. There’s just hyper competitiveness, fueling the need to be on top of the game at all times.

In the US, I presume the customer is walking in to the store knowing that they will need time to make a purchase. And they don’t have as many stores to purchase their phones from, for sure. So, the amount of competitiveness is lesser. More importantly, Apple being the dominant brand in the US, the brand recall is higher. It has hundreds of people walking in all day into their stores and the sales system works for most people and allows them to sell efficiently.

Difference in context, which leads to different cultures!

If a US citizen visits India and heads to a mobile shop, she will most likely feel that this sales person is behind her to buy the product, when in fact he would only be acting like he would with most customers. She will be coming from her experience and expectations and the sales person will be coming from his. Just like me, who was expecting a different experience but ended up with another.

The revelation? It is very easy to label cultures, to call out things that are not as per expectations, to make fun of those ‘other’ people. It is however in most cases not the entire picture. We need to look deeper into the context of the other person/party to understand where they are coming from and to respect their culture.

That is if we are trying to be genuine…

When Input != Output

January 16, 2023January 16, 2023 ~ Rishi ~ Leave a comment

There are times when we seek inputs. Or provide them to others. On myriad things.

Do we consider whether those inputs are really helpful? To get the right output? Or are they ineffective?

A couple of weeks before, me and wifey were discussing about how we need to provide better inputs to each other. Not just call each other out when something is wrong but also appreciate when something’s going right.

And then over these two weeks, I came across a couple of more situations where I realised the ‘input’ was a problem…

Well, at work and in our personal life, we often view things from our perspective and then help others understand what we are saying and why.

These perspectives, in our viewpoint, help the other person in whatever they are seeking our help on. Most times it is innocuous and good-hearted advise on what to do or not to do.

But we tend to go astray every now and then…

For sometimes, we provide unsolicited inputs. While they make us feel good, they don’t help either the person on the other side, or us. It only shows our eagerness to jump in without a need and isn’t appreciated.

Or other times, we provide solicited inputs even when we aren’t completely aware of the topic or aren’t confident enough. But we go with the flow, not wanting to miss a chance. Doing this, we only risk our reputation and authority in things we actually know.

And then there are times when we provide inputs just because we think we can. Because either the person on the other end is a junior or a child, or because everyone else has something to say. This, while going largely unnoticed, reduces the effectiveness of our future inputs to that same person.

Oh one more. We tend to provide more inputs and advise when we see something wrong or not good enough. We do that from a point of concern or to help out but if done quite often, can also come out as belittling.

What if instead we take our word to be precious and only speak when we are really being asked and when we know we have enough understanding of the subject at hand?

I have seen a few people do that consistently. And I always believe they are better off. By being choosy, they are being genuine. And also come off as someone you can depend on. You respect them.

Time then to reconsider where I stand to give my inputs and whether to give them or not. At work, at home. In all things that I do.

After all, why shouldn’t I try and retain my authenticity, regain my mental balance, and remove any false sense of superior knowledge from my being…

“She”

December 5, 2021 ~ Rishi ~ Leave a comment

There she was. A young girl, trying to do something which would make her feel proud of herself. She was trying to set up and run her enterprise all by herself.

Something she could call her own. Something that she wouldn’t have to leave behind…

Someone asked, who is she? Someone else asked, whose is she? Is she a daughter of a known businessman? Or a wife of one? Or perhaps a sister of a hot shot tycoon?

The answers were all negative. She was a nobody, had no history or affiliation with anyone known and just wanted to run things independently.

Yet someone else questioned, how is she? Is she alright or is she insane? Trying to do something independently, when in our society she needs a stamp of approval and support from some man in her life.

Others remarked, “she must be naive, for surely this is not how our world works”. Some joked in front of her about her vanity and others talked ill of her and called her names behind her back.

The detractors were not just men. There were women too. Those who were content living the life that was, in their mind, granted to them by their father/husband/brother/lover/son.

And yet, she ploughed on. She encountered obstacles after obstacles, one too many to trump normal people. But she resolutely marched ahead.

People tried to block her way, threatened her with dire consequences for not following the societal norms, made life difficult for her. But she continued with a strong head over her shoulders.

Men refused to work with her or under her. Women reluctantly accepted and joined hands. She however, forged forward with only her goal in her mind.

When she failed, everyone cheered. When she had some small success, people wrote it off as a fluke. They questioned the success she got. And yet, she did not lose focus.

After what seemed like a whole lifetime, the work she was doing became indispensible. People realized that they couldn’t do without her work being a part of their life. They reluctantly had to accept that she had triumphed in her mission and all their misgivings were misplaced.

She finally emerged from the shadows and took her rightful place on the podium.

The “She” here could be anyone – Rani Lakshmibai, Mother Teresa, Indira Gandhi, Margaret Thatcher, Nadia Comaneci, Lata Mangeshkar, Kalpana Chawla, Florence Griffith Joyner, Marie Curie, Marilyn Monroe, Serena Williams, or the countless other successful and known names I couldn’t name here.

Or this “She” could be your wife, daughter, sister, mother, friend, aunt, or colleague! Perhaps nondescript, perhaps well known, nevertheless someone close to you who has done well in her life.

Whatever “She” chose to do, was or is being well done. May be better than what “he” could or can manage!

And yet, we keep on questioning. We keep on doubting. We keep on interrupting. We keep on downplaying. And we keep on discouraging.

The real question is, how are you acting??? And why???

Personal Satisfaction, guaranteed – Part 3

May 3, 2020 ~ Rishi ~ Leave a comment

And then there were many!!!

In the last 2 posts, I have talked about my perspective of nation building from the eyes of the Armed Forces and the government setup. We all in some form or another recognise their contribution to keep the wheels of the nation chugging along.

But what has happened over the last couple of months is something I never imagined would have come to the fore.

As the ongoing lockdown has continued unabated for the last 5-6 weeks, we have had stories of multiple frontline health workers going out of their way to keep us all safe putting themselves in peril. We have read about policemen going beyond their call of duty to serve the nation in enforcing the lockdown. And of scores of NGO’s and individuals serving the poor and the needy.

Some of these stories have helped us all appreciate what people in the public life go through. The silent workers behind the veil of obscurity who get recognised as social servants. Who are considered as the average joe because they get paid less than the ones who joined the high flying corporate world.

And yet they continue to serve the nation and go on with their jobs. Because it yields personal satisfaction. And pride.

We however, on the other side of the road don’t recognise it much. As someone who has been on that side of the road, it is painful to see how less we care about our men and women in the Armed Forces or serving in the Govt. Or how much we respect what they do.

It is only when situations are tense or there’s some mishap or a black swan event like this current crisis, is when we take note of the great sacrifice that these people have to make. We talk about it but after a few days we forget.

If there’s one thing that I wish we carry with us after this crisis is past the post, is the immense burden these blessed souls carry on their shoulders and the great work they do to keep us all functioning and alive. Hope we all remember it deep in our hearts the next time our path crosses theirs.

And more importantly, now that the lockdown is being lifted in phases and we are going to go back to our lives as usual, hope we respect the hard work and sacrifice that has been put in on the ground across the nation and take care of ourselves and our society as per laid down norms and practices during these difficult times. We owe them a successful result after the last 5-6 weeks of hardships and toil…

Personal satisfaction, guaranteed – Part 1

April 19, 2020 ~ Rishi ~ Leave a comment

I had a dream. As a small child, I wanted to fly fighter planes. I wanted to serve the country.

As I grew up, the dream took wings and I became obsessed about getting into the armed forces. That was my only goal.

And I worked hard to attain it. I did everything that I could to prepare myself. Although I couldn’t fly fighter planes, I did get through the selection process and joined the Indian Army.

The training at the Academy was hard-nosed battle readiness training from all aspects – physical, mental, and emotional. We went through hell and fire and rose from the ashes multiple times and became tough.

The Academy prepared us for diving into the extraordinary life that lay ahead of us as an officer. As a proud member of the strong force that secures the nation and protects it from external and sometimes internal threats.

Something, I still take pride in! Even though I couldn’t serve for long and had to leave due to medical reasons.

As officers, we were implicitly taught to uphold the Indian in each one of us and the fact that our duty came above everything else – to protect, to safeguard, to defend. That was paramount notwithstanding any amount of hardships.

While I came out and got busy with my civilian life (that’s what we Army guys call the other side), that feeling has remained. And the desire to continue serving the nation/society in one form or the other. And every time I do something like that, it is deeply satisfying at a personal level.

Am sure that’s how my coursemates feel too. And all those people who have ever served the country in uniform or are serving it currently. A feeling that can not be described or conveyed.

I hope more of us get into the Armed Forces and learn the ways of those who sacrifice all they have, sometimes laying down their lives in the process. Will perhaps make us better people. And proud citizens too…

How womanly should we be!!!

March 10, 2015 ~ Rishi ~ Leave a comment

So the annual ritual of paying respect to women is over. March 8 is gone. But it should not be!!!

Well, I for one am not too much of a lover of these celebrated days. I think they eulogize what’s wrong or as in case of women’s day, remind us that we need to actually consider women as equals, pay them respect and so on…

I think they take away the sheen. Why?? Here’s why…

I and you and everyone else was born from a woman. That should be enough to hold women in higher esteem. I mean, who amongst men are ready to bear a child in their body for 9 months? Leave aside the after-birth shenanigans that all mothers must go through.

We all grow up and we always seek shelter with a woman. We love our sisters and protect them at all costs, we adore our female friends and secretly wish they would be with us. We look at couples and get jealous if the guy looks lousy. We would do anything to please the woman of our dreams and get her to be on our side.

Yet, we also secretly harbour ill within us, within our society. We grow up and suddenly we want to show our power. And I am talking about all men, including yours truly.

We think somehow we are superior to a girl or a lady – mentally, physically etc. And it is manifested in the way we treat females – as objects of desire who are walking talking show-pieces. We look at them askance if they do some wrong, as if they must be perfect.

We want them to be pretty and fair and slim and tall, while ourselves being average, not so fair, fat and stout. We want to mate almost all of them and yet call them names even if we just see them walking or talking to a single guy!

And that’s the reason we have all sorts of crimes against women. And across the globe, not just in India. That’s why there is gender discrimination everywhere and that’s why our collective consciousness towards crimes against women is so low… And that’s why things don’t improve.

I mean, let’s grow up. We are not in some Before Christ era, where we are slaves to the traditional patriarchal society that we must look down upon the female sex.

Long gone are the days when women were meant to be at home and rear children and satisfy their man’s needs. Today, they are equal in all respects and in fact, in my reckoning, higher in some of them. They are beating men square in most fields.

And doing that while continuing to fulfill all those responsibilities that the society asks of them. A man cannot even think of doing a few of these things simultaneously!

My respect for women has gone up several notches in the past few years and still it sometimes leaves me dazed that my wife or mother or sisters accept me as I am and respect me without looking down upon my weaknesses.

It’s time I accept them as they are and respect them.

And its time we all did the same to all the women in our lives and all those whom we come across. Will make the world a better place to live in!!!

The Face of ME!!!

This site is about my ideas and what I believe in!

Respect

Experience counts.

“She”

Personal satisfaction, guaranteed – Part 1

How womanly should we be!!!