Growth

Rhythms of Life

~ Rishi ~ Leave a comment

We have so many things going on these days that it’s very easy to get lost in the woods. Unless we have a rhythm…

I look at it as the rhythm of life from three different perspectives.

First is the rhythm of self. How do I maintain my health and take care of myself. How do I find time to do things that interest me. How do I generally separate the wheat from the chaff.

Second is the rhythm of relations. How do I live, love, laugh, and forge memories together with my family. How do I keep in touch with those who aren’t nearby. How do I show care and respect for those I have in my life.

Third is the rhythm of work. How do I maintain discipline in what I do. How do I do justice to all the things I am working on. How do I move toward my goals.

This week, while having a conversation with my wife, we went into this direction. We were discussing about how our days have gone by in the recent weeks and how we need to get back to our rhythms soon.

As we had that chat, I realised that sometimes life throws us out of gear. Either in a planned way which happens rarely. Or in an unplanned way when something untoward happens.

But what’s interesting is that while most of us strive for a rhythm, we sometimes let things slip by. It happens almost unconsciously, as we get accustomed to a new rhythm or the lack of it.

It has happened to me multiple times. Without realising, the rhythm that I signed up for and was practising, vanishes and gets replaced by what I ought not to do.

The only way to see through such a scenario then is self realisation. As I have discovered, that’s easier said than done. Most times, we realise the drift quite late. But once we do, the only way then is to quickly identify how to get back to the older rhythm or set a new one.

Perhaps a new one is better for those of us who have drifted in our rhythms, with a new year beckoning!

Turning Point

~ Rishi ~ 1 Comment

It was a bad morning. Worse than what the teenaged boy could imagine.

He had just woken up and realised that he was out of luck finally. His examination scores had come and what was being foretold silently in his head had come true. He had flunked.

Feeling utterly disappointed, he lugged himself down to the living room and sat down with moist eyes. His parents were sitting at the dining table, sipping their morning tea.

He couldn’t bear to face them. After all, he himself had told them not to worry about his results. He had been a bright student all his life and while this year (and the past) hadn’t done justice to that tag, things would take care of themselves was his belief. He was in high school now, definitely grown up.

As he looked at the opposite wall, he felt a hand on his shoulder. And then one more on the other shoulder. He could feel his parents standing there behind him, trying to understand the reason for his sad mood.

Realising that he was about to cry, he bit his lip and shut his mouth and eyes firmly. The hands moved from his shoulders to either of his hands. His parents had come and sat beside him now.

Finally, he opened his eyes. He could not meet theirs, so looked down. Finally, after a few minutes, he mustered enough courage and spelt out the reason for his sadness to his parents.

He was expecting a lecture from them but instead they hugged him and told him not to worry. He may have had a bad year but there was a lot to look forward to in life. And it was important for him to regroup himself.

He felt better. There was someone looking after him and would take care of things!

He also realised that he had been unnecessarily harsh and rude to the two people in his life who mattered the most and would do anything to see him happy. This made him feel guilty but also happy that he was able to realise his mistake sooner.

As he went back into the room after spending some time with his parents that day, he felt lighter. As if the entire life’s weight he was trying to carry on his young shoulders had got support from others.

That day something changed in his mental makeup. Instead of fighting everything, he started looking at things more objectively. He started valuing relationships and what it meant. And he started owning up in the true sense rather than just aspiring for it.

It was the turning point in his life. He had started growing up!

Service matters…

~ Rishi ~ Leave a comment

We often miss the forest for the trees. Those trees may be wonderful in the short term but the forest is the real deal in the long term!

This week a personal experience got me thinking about this trait of ours and how by not following it we may be better off…

As it happened, to ease my commute to different parts of the Bay Area in the initial days, I went for a car rental. It was the best choice for me and also seemed apt considering I would be able to test drive cars of choice and decide on which one to buy.

The first week, I booked a car through Expedia and as I went in to pick it up, the executive at the counter turned out to be very friendly. Al (his short name) patiently explained me various options and made sure he gave me enough time to let my transaction through.

As I left the counter, he gave me his no. and asked me to call him in case of any issues. I had a good experience and got a good car thanks to his word to the delivery team.

After the week passed, I decided to get another car to try out a different model. However, owing to last minute bookings, I couldn’t get it from the same company and had to opt for a pricier option with another company.

While I had the guy’s contact details, I didn’t want to just call him out of the blue. But I went in after returning my car to the counter to see him. He recognised me and waved.

I was quite surprised that he could remember me. He must be dealing with so many people on a daily basis, sitting as he is at the airport counter.

Happy to see him, I went ahead and generally chatted with him. I was sure there was no other option for me at that company, having checked the availability online.

However he again surprised me. He asked me if I had a car already and when I replied in the negative, asked me if I still wanted another rental. I told him I had tried but couldn’t find any suitable option.

He requested me to stay put and called up a couple of people internally to arrange for a new car at the same price that I was paying earlier. He also helped me get the other booking cancelled and again put up with me all that while to complete the transaction. As we wound up, he told me he will put in a word to extend the rental at the same terms, if I choose to.

As I left his counter for the second time in seven days with a smile, I couldn’t help but wonder why we don’t have more such people across the board.

He could have chosen to ignore me or could have told me that there’s no car available or charged me higher. But he chose to give his time and put in efforts beyond what he was asked to do. That’s something we don’t come across often!

These are people who choose to delight, go overboard every time, treat others with a great sense of responsibility, and make the place a good one to do business with! They and their likes don’t just help put a smile on a customer’s face but gain them for life. And whether we believe it or not, form the backbone of any operation.

Only if all of us could be like them and do everything with a great sense of ownership and a friendly approach, the world would be so much more than a better place!

Moving Places

~ Rishi ~ Leave a comment

We started off as nomads. Adventurous people, living for the moment.

Then, somewhere along the way, we settled down. And became comfortable. With the knowns.

Somewhere, within the economic rhythm of different times, we got the notion that if we settle down and keep working our way through, we will eventually get where we want to.

But what we missed noting is that as our comfort converted into inertia, we got too naive. About other places. About other people. About other cultures. And most importantly about how that newness enriches us.

True, the world has become more globalised. We are travelling far more. People are moving places more than they ever did before.

But are we using that as an opportunity to create that wealth of experience for ourselves? Are we among those people who are ready to have some adventure in life, unsettle a little, experience the wild (not literally always)!

This week, as I started to figure out how to wind up things before a planned relocation, I came across this realization.

Most of us, including myself, in seeking steadiness, have become staid in our lives. We eschew the unknowns, confine to the tried and tested, and smirk at discomfort of any kind.

Even if we face some displacement, there are lot of anxieties that crop up within us. We tend to overanalyse impending changes a lot and weigh too much on pros and cons, to the detriment of our own sanity at times.

It doesn’t need to be so though.

If we just look at life as that adventure that’s waiting to give us a ride, and take ourselves slightly lightly, we will realise that any change is for the good. It always helps uncover things that we didn’t know about ourselves.

And while transitioning through that period of change is cumbersome and not necessary, the process itself yields benefits beyond what we can perceive at the beginning.

Easier said than done, however. Speaking about it from self experience…

Perhaps, the only way out is to believe and roll with it!

Enormity of our Effort!

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These last few weeks, I have learnt so much working with my dad, to help him give shape to a long held dream of his – publishing a book that my grandfather wrote!

I was born three years after my grandfather passed away. So I have only heard about him from my grandmother, parents, uncles, and aunts. Some of them say I resemble him and that’s one of the reasons that I have been slightly intrigued by who he was, what he did, etc.

Over so many years, I have heard interesting anecdotes multiple times, tried to peep into his personality based on old reminiscing by different elders, and hoped to emulate him in terms of what he achieved in life. Yet, I never quite grasped the enormity of what he did around his literary aspirations.

He was a writer and a poet and quite well known in the central Indian region in his days, with regular articles published in various magazines. He was also very well known locally around my home town and hence I have heard bits and pieces of the kind of work he did in those heydays.

However, what turned out to be the most astonishing fact to me, which I discovered recently, was that he worked for over 14 years to give shape to his magnum opus. Something that he started working on when he had just crossed 40 years of age, and was almost due to complete before his untimely demise. And it wasn’t that he took time off or kept going in loops on some parts of the book.

I was in awe when I understood the enormity of this effort. For someone to dedicate 14 years of one’s life to a single pursuit is not a common occurrence. It takes a huge amount of patience and just continuous persistence to be able to do something like this. And then to not be able to publish it must have pinched him a lot in those last days.

He certainly isn’t the only one in this category. There are so many other examples of people continuing to pursue a single minded goal for years altogether, undeterred by difficulties in their path. Sometimes they don’t achieve what they had set out for but enrich themselves so much in the process. Most of them are champions in the literal sense!

As I thought more about this and how we live our lives, I couldn’t even think of comparing it with how we view a lot of things these days. How for a lot of us, it is about instant gratification and the need for external validation for everything we do. How we want to win everything even before we have understood the real meaning of winning. And how if we don’t get something, we move to the next best thing, forgetting about our original pursuit.

We don’t give enough due to those who continue to persevere and keep going at something specific. We view them as incapable or a failure, when they could very well be on the verge of success. What we miss out is, while they may take time to get to their destination, that duration of effort does not take away anything from their success. For they are the ones moving the needle on difficult things, or things which they probably weren’t good enough at, or just needed that time to find their rhythm and achieve success.

Perhaps we will do well to keep this in mind as we get on to that next project, that next job, that next relationship, or just that next personal goal. The enormity of our effort is not determined by the outcome that it garnered but by the enrichment that it leads us to and the fun had while at it…

PS: Salute to my father and uncles for taking it upon themselves to get this unfinished work published now!

Selfless Interest!

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Contradictory, right! After all, who in their best mind could think of not acting in their own interest!

We as humans are here on the planet as a living proof of survival of the fittest; and we are programmed to act in our own interest, which is always paramount. How do we do any thing in a way that we benefit from it, directly or indirectly, is an art we have mastered.

It’s in our genes. If not for ourselves, we wouldn’t be alive. Or even if we are alive, we wouldn’t be prospering. Or even if we are prospering, we wouldn’t be on the top of the game.

And so the vicious cycle goes. Day after day, year after year, lifetime after lifetime…

On the other extreme, there are those moments where that selfishness takes a backseat. Specially when we are dealing with something that is so dear to us, we cannot but keep our interests aside to serve that other interest. For some it is family, for some it is their religious or spiritual belief, for some it is even worldly possessions.

But there are very few instances when we experience something which hangs in the balance. Where we act selflessly, don’t win or don’t gain anything, but still go ahead and do it for it is the right thing to do. These are moments that come and go in a jiffy. And when we look back, we realize we did something truly different.

One such moment happened to me this week.

As it happened, while having an interview conversation, I realized that while the person on the other side had some valuable experiences, he wouldn’t be the right fit in my team. I also figured that he was probably not going on the right track looking for a change as of now.

You see, when you are interviewing someone for a role, you tend to become philosophical! 😀

I don’t know why but I switched over and became selflessly interested to help him out. I told him honestly that I would not be able to consider him for the role he was interviewing for. I also advised him to stick it out in his current role and gain experiences that may help him later on.

He was also receptive to the things I was saying and listened intently and was thankful for that exchange. Or maybe I am overreacting.

Anyhow, we ended on a happy note, both being satisfied with where the conversation led to. I felt happy telling him what exactly was running on my mind. And the fact that he appeared to accept it and seemed relieved to hear those words, told me that he was also in sync.

In that exchange, telling the other person what he should be hearing rather than a polite ‘we will get back to you’, appeared more natural to me in that moment. And while I think of it as selfless, as in not being driven by any desire for self gains, it worked in my interest in the context of the interview by closing the loop on that candidate faster.

Not that I have done this a lot. I could maybe count such instances on fingers, among the countless interviews I have taken over the last few years. It’s not because I consciously choose to avoid being direct, just that somehow it doesn’t happen with the flow a lot of times.

But it made me realize that when these moments do occur, they reveal the importance of being able to connect with someone beyond immediate self interest. Rare than most other precious things in life!

When do we Win?

~ Rishi ~ 1 Comment

It’s the one thing all of us want to be on the right side of – Winning!

Whether as a student who wants to get good marks / perform well in the sport or art she is excelling at; or as a professional who wants to give it her best.

Be it as part of a home where we want our family members to do well always; or as part of a team where we want to do everything we can to win.

Look at any sphere of life, that’s what we are aiming for – to do our best, to give our best, to win.

Against odds, against challenges, against circumstances, against life at times!

But winning is not an ends to a means. Mostly, it is just a goal we define for ourselves to achieve. Once we are there, we move on to achieve bigger and better things.

And yet we believe that what we are pursuing is the only thing we should focus on, removing everything in front of us or neglecting the other aspects of our life and our world.

We go on a rampage with our focus, trying to do things in a crunched timeline, pushing ourself to outdo our previous achievements. Without taking a pause to reflect, feel happy, and be grateful for how much ground we have covered.

And we most certainly forget that it’s a process and not a once in a time event. It mostly happens on the edge, eluding us till the time it is almost certain we wouldn’t let go of the pursuit. And hence, very few times it is easy to achieve in a jiffy; takes even lifetimes.

What then, does it mean to win? Achieving what we set out to or measuring how far we have come from where we were?

I believe, it is the latter.

For there is no better yardstick to measure success than the distance we have travelled. We may still not be near our goal but we surely would have achieved far more in the journey to that goal. And even if we don’t reach where we want to, we would have made a difference to at least some folks and some lives.

And in the process, enriched ourselves for our lifetime and beyond…

Capacity or Constraint

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It seems like a long time ago. The year was 2002 and I was lodged in the Military Hospital (MH), Pune.

I had an injury in my cervical spine and was admitted and then transferred to MH Pune for treatment, as it was known for doctors specializing in orthopedics. There were quite a lot of us in that hospital then. Cadets from the National Defence Academy, Indian Military Academy, commissioned officers from different regiments and corps, non-commissioned officers from all ranks. Everyone who had some complication with any of their bones or joints inevitably landed up there.

With my robotic neck movement (it had been reduced severely due to the injury), I made some good friends within that circle. We used to have a lot of fun talking to each other, hearing stories, reading books, playing cards, and so on. What else could we do being in a hospital, all alone with only each other to take care for.

Apart from the many things we did in those days, I distinctly remember one observation. There were a lot of repeaters among us – people admitted repeatedly for the same injury/dislocation/fracture. We were looked upon with amusement by some others. But the thing to note was, many of those whom I met with such repetitive injury occurrences had one thing in common. They had all got used to living with their injuries.

For some it was shoulder dislocation or wrist or elbow dislocation. They would come into the hospital, get their treatment, get their joint back in shape, and go back. A couple of particular cases, which were very severe, had reached a point where the person could himself reset his wrist / shoulder and put the dislocated joint back into the socket…

Howsoever these people, including me, had got used to our often repetitive nature of injury/pain, it was viewed by us (and I am sure by others) as increased personal capacity to bear/handle/live with pain, but also as a constraint that limited our options within the armed forces.

While after a few such occurrences and the non-healing nature of my cervical spine injury led to I moving out on medical grounds, some of them I am sure continued and served out their full terms. What must not have changed though is the capacity vs. constraint dichotomy, which exists at least in my mind.

As I reflected on these thoughts in one of my quieter moments this week, I realized that there are other aspects in our life that place us in this dichotomy. There are many things that we have a great capacity for but some of them also constrain us.

High capacity to do the best in everything and achieve perfection constrains us from moving fast and breaking things. Or having the capacity to work well with everyone constrains us to sometimes not be our authentic self. Or capacity to assimilate knowledge and process it quickly at times constrains us from accepting the viewpoint that others may have.

Similar is the case with organizations. Capacity to endure mediocrity constrains output. Or capacity to do multiple things constrains focus on those streams which could transform the landscape. Or capacity to continuously succeed at any costs constrains the culture and how people feel about each other and their work.

The bottomline – as we move ahead in life, some of the capacities that we have developed also lead to constraints on other related aspects. We constantly live in such dichotomies and cannot escape them.

What we can do though and is important is to recognize which of those constraints are necessary to be removed. And then moving forward to remove them, even if it means developing a new understanding or unloading some of our capacities!

The Team

~ Rishi ~ 1 Comment

The whole is greater than the sum of its parts. So said Aristotle.

The past 2 weeks, as I worked out of our London office and met people in the team, a lot of them for the first time, these old words rang true.

It’s been a deeply interesting subject for me for sometime now. How does a team click together? How does it become a high performing one? How do you maintain the bar you set and raise it higher?

It’s been equally fascinating to also understand why some of these things work and some don’t. The answers or observations can be quite different, depending on what perspective one employs.

What’s true however is there are some specific tenets which propel or hinder us on these fronts.

Trust is a big one. If there’s trust between people who are on the team and they believe in each other, progress is easy and performance dramatically improves as a byproduct. Lack of trust destroys and inhibits members, pushing the team further down the rabbit hole. I have seen this firsthand and experienced both sides of the coin and I must say, trust is the no. 1 thing to establish.

Respect is another. If the members cannot respect one another and their leader, the team won’t go anywhere. If on the other hand, there’s respect, even the most difficult situations can be navigated with ease. Again, something that I have had the good luck to experience and learn from first hand.

The other natural one is competency. If people on the team aren’t competent enough, do what you may but the team won’t be able to scale up and perform. This is also the most tricky as we tend to define competence narrowly and test it within specific sub-contexts only.

While these 3 tenets are basic and critical to team success, there may be more I am not covering here which are crucial. What’s important though is for us to understand that a lot of times we overlook them.

In our quest to prove ourselves the best or just to ensure we are doing enough to keep our place, often times we compromise on these building blocks and end up experiencing sub-par team dynamics.

It isn’t our fault. This is natural human tendency. We lean toward it unknowingly, trying to protect our individualistic interests.

But what we could do to get out of this trap, is to remember that we are doing well or being shown in good light because of the cohesion we or other members have within the team. It is because of them that we are able to move seamlessly and achieve what we set out for.

Keeping our ego and individual interests aside, working with others to build trust, respect, and competence. To enrich ourselves and the experience we gain from being in the team.

For above all, the foremost reason for being in the team is to be able to contribute and grow together, learning from others! Great teams do this at a collective as well as an individual level…

As per estimates…

~ Rishi ~ Leave a comment

We all have a perception about ourselves. Of what we stand for, who we are, how we are doing, and so on. How does this perspective compare with what others think of us?

This week, this question came up repeatedly in front of me. In the form of some interactions, what I was reading, watching. Almost seemed like all roads leading up to it!

Interestingly, I wasn’t compelled to think about it too much until today, when in the evening, watching the brilliantly made movie, Coda, I realized how much of an influence it has on us as an individual…

All of us gain awareness about self at a pretty early age. As we grow up, that persona only becomes more refined. Of course our experiences and surroundings shape that up but we hold on to it because that’s who we believe we are.

During specific phases of our life, this persona is confident and in the right place. What we do or don’t, is generally agreeable to others. But in a lot of cases, this perception doesn’t match. Sometimes, we go overboard with the self-evaluation and end up on the wrong side. Worse, some times, we underestimate ourselves and believe we aren’t as good as we are, robbing ourselves of the experiences we should have.

It’s not just about how we evaluate ourselves. It is also about how others look at us. At rare times, the people around us believe in us more than we do and at other times, we inspire little confidence in others.

It is also about how we view others around us. And how we are evaluating them. Because at times, we consciously or unconsciously slot someone in a particular category based on our biases, our world view, or just on the basis of what others say.

Whenever the perception balance tilts to one side, it causes disruption. And distortion. Within us. For who are we if not a product of the society and the people around us. If they believe in us more than we do, it creates a lot of pressure. If they don’t believe in us as much as we do, it creates frustration and anger or sadness.

As I thought about my own journey so far, all these three have occurred in varying degrees. I have had good confident runs, have learnt a couple of hard lessons being overconfident, and have had occasions when I felt overwhelmed or not up to the mark.

Some of the biggest learnings in life have however happened when I have conquered mine or other’s underestimation. When I have had to challenge myself to achieve what I or others assumed wasn’t possible or doable.

The key then is in our hands. If we feel underestimated or below par, it is up to us to raise the bar. Or if we underestimate someone incorrectly, it is up to us to accept them when they raise their bar.

Because, as per estimates, we will be on the wrong side a lot of times!