Capacity or Constraint

It seems like a long time ago. The year was 2002 and I was lodged in the Military Hospital (MH), Pune.

I had an injury in my cervical spine and was admitted and then transferred to MH Pune for treatment, as it was known for doctors specializing in orthopedics. There were quite a lot of us in that hospital then. Cadets from the National Defence Academy, Indian Military Academy, commissioned officers from different regiments and corps, non-commissioned officers from all ranks. Everyone who had some complication with any of their bones or joints inevitably landed up there.

With my robotic neck movement (it had been reduced severely due to the injury), I made some good friends within that circle. We used to have a lot of fun talking to each other, hearing stories, reading books, playing cards, and so on. What else could we do being in a hospital, all alone with only each other to take care for.

Apart from the many things we did in those days, I distinctly remember one observation. There were a lot of repeaters among us – people admitted repeatedly for the same injury/dislocation/fracture. We were looked upon with amusement by some others. But the thing to note was, many of those whom I met with such repetitive injury occurrences had one thing in common. They had all got used to living with their injuries.

For some it was shoulder dislocation or wrist or elbow dislocation. They would come into the hospital, get their treatment, get their joint back in shape, and go back. A couple of particular cases, which were very severe, had reached a point where the person could himself reset his wrist / shoulder and put the dislocated joint back into the socket…

Howsoever these people, including me, had got used to our often repetitive nature of injury/pain, it was viewed by us (and I am sure by others) as increased personal capacity to bear/handle/live with pain, but also as a constraint that limited our options within the armed forces.

While after a few such occurrences and the non-healing nature of my cervical spine injury led to I moving out on medical grounds, some of them I am sure continued and served out their full terms. What must not have changed though is the capacity vs. constraint dichotomy, which exists at least in my mind.

As I reflected on these thoughts in one of my quieter moments this week, I realized that there are other aspects in our life that place us in this dichotomy. There are many things that we have a great capacity for but some of them also constrain us.

High capacity to do the best in everything and achieve perfection constrains us from moving fast and breaking things. Or having the capacity to work well with everyone constrains us to sometimes not be our authentic self. Or capacity to assimilate knowledge and process it quickly at times constrains us from accepting the viewpoint that others may have.

Similar is the case with organizations. Capacity to endure mediocrity constrains output. Or capacity to do multiple things constrains focus on those streams which could transform the landscape. Or capacity to continuously succeed at any costs constrains the culture and how people feel about each other and their work.

The bottomline – as we move ahead in life, some of the capacities that we have developed also lead to constraints on other related aspects. We constantly live in such dichotomies and cannot escape them.

What we can do though and is important is to recognize which of those constraints are necessary to be removed. And then moving forward to remove them, even if it means developing a new understanding or unloading some of our capacities!

The Team

The whole is greater than the sum of its parts. So said Aristotle.

The past 2 weeks, as I worked out of our London office and met people in the team, a lot of them for the first time, these old words rang true.

It’s been a deeply interesting subject for me for sometime now. How does a team click together? How does it become a high performing one? How do you maintain the bar you set and raise it higher?

It’s been equally fascinating to also understand why some of these things work and some don’t. The answers or observations can be quite different, depending on what perspective one employs.

What’s true however is there are some specific tenets which propel or hinder us on these fronts.

Trust is a big one. If there’s trust between people who are on the team and they believe in each other, progress is easy and performance dramatically improves as a byproduct. Lack of trust destroys and inhibits members, pushing the team further down the rabbit hole. I have seen this firsthand and experienced both sides of the coin and I must say, trust is the no. 1 thing to establish.

Respect is another. If the members cannot respect one another and their leader, the team won’t go anywhere. If on the other hand, there’s respect, even the most difficult situations can be navigated with ease. Again, something that I have had the good luck to experience and learn from first hand.

The other natural one is competency. If people on the team aren’t competent enough, do what you may but the team won’t be able to scale up and perform. This is also the most tricky as we tend to define competence narrowly and test it within specific sub-contexts only.

While these 3 tenets are basic and critical to team success, there may be more I am not covering here which are crucial. What’s important though is for us to understand that a lot of times we overlook them.

In our quest to prove ourselves the best or just to ensure we are doing enough to keep our place, often times we compromise on these building blocks and end up experiencing sub-par team dynamics.

It isn’t our fault. This is natural human tendency. We lean toward it unknowingly, trying to protect our individualistic interests.

But what we could do to get out of this trap, is to remember that we are doing well or being shown in good light because of the cohesion we or other members have within the team. It is because of them that we are able to move seamlessly and achieve what we set out for.

Keeping our ego and individual interests aside, working with others to build trust, respect, and competence. To enrich ourselves and the experience we gain from being in the team.

For above all, the foremost reason for being in the team is to be able to contribute and grow together, learning from others! Great teams do this at a collective as well as an individual level…

As per estimates…

We all have a perception about ourselves. Of what we stand for, who we are, how we are doing, and so on. How does this perspective compare with what others think of us?

This week, this question came up repeatedly in front of me. In the form of some interactions, what I was reading, watching. Almost seemed like all roads leading up to it!

Interestingly, I wasn’t compelled to think about it too much until today, when in the evening, watching the brilliantly made movie, Coda, I realized how much of an influence it has on us as an individual…

All of us gain awareness about self at a pretty early age. As we grow up, that persona only becomes more refined. Of course our experiences and surroundings shape that up but we hold on to it because that’s who we believe we are.

During specific phases of our life, this persona is confident and in the right place. What we do or don’t, is generally agreeable to others. But in a lot of cases, this perception doesn’t match. Sometimes, we go overboard with the self-evaluation and end up on the wrong side. Worse, some times, we underestimate ourselves and believe we aren’t as good as we are, robbing ourselves of the experiences we should have.

It’s not just about how we evaluate ourselves. It is also about how others look at us. At rare times, the people around us believe in us more than we do and at other times, we inspire little confidence in others.

It is also about how we view others around us. And how we are evaluating them. Because at times, we consciously or unconsciously slot someone in a particular category based on our biases, our world view, or just on the basis of what others say.

Whenever the perception balance tilts to one side, it causes disruption. And distortion. Within us. For who are we if not a product of the society and the people around us. If they believe in us more than we do, it creates a lot of pressure. If they don’t believe in us as much as we do, it creates frustration and anger or sadness.

As I thought about my own journey so far, all these three have occurred in varying degrees. I have had good confident runs, have learnt a couple of hard lessons being overconfident, and have had occasions when I felt overwhelmed or not up to the mark.

Some of the biggest learnings in life have however happened when I have conquered mine or other’s underestimation. When I have had to challenge myself to achieve what I or others assumed wasn’t possible or doable.

The key then is in our hands. If we feel underestimated or below par, it is up to us to raise the bar. Or if we underestimate someone incorrectly, it is up to us to accept them when they raise their bar.

Because, as per estimates, we will be on the wrong side a lot of times!

The Unknown…

It’s summer time. At least in Bangalore, where I stay, summer has arrived. The sun is getting hotter every day and the fans have been switched on.

With summers, comes the love for water. Cold water. And as it happened this weekend, the love for swimming in cold water.

Most covid restrictions now lifted, kids in the society I stay in, decided to take to water like a force unleashed. Combined with a new instructor ready to teach the new ones, it was fun and frolic in water like not seen in the last 2 years!

Today, as I took my daughter to the pool, and watched her have fun while learning the basics, it was interesting to see how the small kids were reacting to being in the water. It so happened that at the same time I was also talking to my father in law. He being an ace swimmer, we were chatting about our daughter’s classes and he was narrating his experiences with kids while teaching them how to swim.

We talked about how the experience with water can be a lot of fun for some but can also be terrifying for others. The ones who enjoy being in that water, swear by those experiences. The ones who are terrified or in it for the first time, aren’t as happy and may want to avoid it the next time.

Long after we had come back home, that conversation and those scenes from today’s splash in the pool remained with me. And showed me some light…

All of us have our own way of handling things. Things that we feel good about – those which we know or can relate to – we handle them with ease. Things we don’t feel good about – those which are strange or new or unknown – sometimes confuse or terrify us. We gravitate towards the first kind and try and steer clear or are less receptive to the second kind.

However, according to my experiences and perspective, life doesn’t get built by doing those easy things. They can anyways be done. What makes or breaks us and our life is what we don’t know about – the unknown. Our experiences with them and within them and our responses and behaviour in those moments teach us a lot and help us grow.

And yet, while this simple thing is known to all of us, time and again when we are faced with the unknown, we grapple with and within ourselves. Not knowing what we should do and whether we will do the right thing. A lot of times, in that fear of the unknown, we shirk the path less travelled and stay our current course.

Back home, when these thoughts played out in my mind, they opened up my vistas. There was something running within me for the last few days, which was troubling me because of it’s unknown nature. I wasn’t sure of what I should do. I was perhaps thinking a lot and becoming confused in the process.

As I cleared the fog in my mind today, I realized that while there may be unknowns, it is best for me to move forward and give it a try. While there is a balanced chance of it not turning out as promised, there is also a good enough chance of it leaving me with an enriched experience.

After all, as someone said, life is one big adventure and we must try something new and unknown all the time…

“The Price”

It’s been 20 years!

20 years have passed by after that moment when I first heard those words from a senior doctor’s – “It will be better for you to accept and get medically boarded out”.

The year was 2002, I was in the Military Hospital in Pune, having been on bed for more than 4 months. Hospitalized due to a cervical fracture, holed up with fellow officers, it was a feeling of helplessness, without a clear view of how my life post hospitalization will shape up. I had had multiple conversations with the doctors and while my condition had improved slightly, it was a long road to full recovery ahead.

It was then, during one of those mildly cold mornings, when the senior doctor visiting me broached the topic. I was taken aback. It wasn’t something I had prepared myself for. But he told me with a lot of clarity that while I will pay the price with a few lost years, it will be better for me in the long run with a lot of options outside the armed forces.

I took sometime to discuss, deliberate, and get convinced on the path ahead and ultimately decided to pay the price of those few lost years. I came out, adapted myself to a new life, and have had a lot of great experiences over the years. Have I lost out on something? Yes, probably a lot would have happened with my life if I had decided to stay back in the Army. But then, I took a call and decided on the price I want to pay.

As I was reflecting on this passage of time this week, I realized that we constantly take decisions and choose between multiple options, each of which extract a price.

Most kids who take up a sport seriously and choose to focus on it as a career option, pay the price of going through a disciplined regime, when other kids their age are enjoying a carefree life.

Most bachelors who choose to move out of their parents home and go to a different city for career prospects, pay the price of living uncomfortably when they could have had a more easier life.

Most people who move to a different country forego the familiarity of their own place and people they know, to venture out into the unknown world.

Those who decide to work in a role or job that is demanding, pay the price by handling stress and possibly later on with their disturbed health.

The ones who in their old age choose their home town over living with their kids, pay the price of being away from their son/daughter and their grandchildren.

It doesn’t mean that the price that we pay always takes a toll on us. It also gives us a lot of things. The kid who plays the sport well and learns lessons for life, irrespective of whether she goes on to become a champion or not. The bachelor who matures faster than the others his age and makes a mark on his own. The immigrants who gain great exposure and gather new experiences in a distant land. The professional who earns a good income and respect in the industry. Or the elders who enjoy their later years surrounded by people they have known over the years rather than being in a new place.

It is our willingness or reluctance to pay that price, that determines how our experience turns out. For if we choose whole-heartedly, we will make something out of it. If not, we can turn into a dud.

The last 20 years have taught me a lot of things. But the most important thing that I have learnt is this – whatever I choose whenever in my life, I must live that option completely, without thinking about why I chose it or what if I had chosen the other options. And definitely not worrying about the price I have to or had to pay on this path.

Makes life simpler and fuller…

Mentors

Defined as someone who is an experienced and trusted advisor, it is a heavy word. Not only in gravity but also in intent…

A mentor helps us understand that which we don’t, and guides us to make sense of what is happening and what can happen. Often in situations that have us in a bind or cannot fathom.

In my professional life, I consider myself lucky to have had 3 such great people, whom I have turned to for advice and guidance. Having worked with them closely and having known them for a good time, I know they always have the right intent while talking to me. But what has helped me and motivated me to seek their advice is the fact that they empathize with me but at the same time show me the reality.

Over the last few years, as I have grown professionally and aged personally, there have also been instances when colleagues / friends / cousins have turned to me for advice. And while I wouldn’t venture as far to call myself a mentor to them, it is often a case of someone reaching out believing that I will hear them out and throw some light from a different perspective. This weekend, as I was generally recalling some such conversations, I was astounded by the responsibility they had or continue to bestow on me each time they reach out to me.

It is fascinating to think about, your persona assuming enough importance or gravitas for someone to talk to you about a seemingly difficult aspect of their life. It is enthralling and actually quite easy to give advice, for even if you have not come across that situation, you can always say something that may make sense.

But it is hard. And requires deep thinking if you really want to do it genuinely. Because the other person giving you this resposibility is expecting the right intent and empathy from you. Not only that, the advice they are seeking could help them become better or worse. And knowing that, suggesting the right way, with a personal touch, isn’t easy.

As I looked back at some of my interactions with my mentors and reflected on their suggestions, I was thankful they adviced me well. A lot of those conversations helped me not only immediately but continue to ring in my ears whenever any similar situation arises. Gratitude!

Qualities that hopefully will be by my side, as I go along and get more opportunities to help others…

Who to listen to?

This week, while spending some time with our daughter, we had an interesting problem to solve. We were having a conversation and while chatting about her room’s furniture, I told her that she should listen to us as we are older to her. She had a curious look on her face and rather innocently asked me, “Shouldn’t I also get to decide sometimes?”.

We chose to finally go with a mixed approach, combining both what we thought was good and what she wanted. But this made me think about the journey we have as an individual in terms of listening to others and taking decisions for ourselves.

We all go through different stages in life as an individual – a child, teenager, young adult, a spouse or partner to someone, a parent (well, for most of us), and then as our old self. Each of these stages teaches us something new but also forces us to think about who should we really listen to and how we should decide.

Like when we are a child. During that period when we are growing up, we are supposed to listen to what our parents say and ask us to do. Most of the times, we don’t decide for ourselves. But as we start approaching teenage, there are often situations when we are told something by our parents or well wishers, which seems contrary to what we want to hear. And while a lot of times we may do as told, it feels like “why am I doing this, when I would rather do this in some other way”. In these situations, we try and find some way of getting what we want. Some of us even rebel and decide that we must choose whatever we want to do with our life, without the interference of anyone. While some of it may be childish, it definitely helps us set ourselves up for the next phase in our life by slowly forcing us to think about what we want.

For as we grow into an adult, we are expected to decide on things on our own. Most of us, in this phase become more independent and choose and decide the way we want to live. This new found independence is a breath of fresh air and we make the most of it. We get into relationship(s), start earning, and travel to places we want to go to, giving us a new perspective about life. We mostly listen to ourselves in this phase, overruling others and following our heart, learning our way through life.

Then, as most of us get into parenthood, life takes a full circle. As our children grow and we guide them but also let them discover for themselves, we learn to adapt. There emerges some understanding within us that at times, it is better to listen to what our parents, elders or well wishers have to say. We start understanding the need for a guide and well wisher. At the same time, we also realize the need for the child to develop her own thought process and build herself. And this gives us a new perspective about how to balance who we should listen to. While we are still our own person, we learn to listen at times and understand the other lens.

Finally, when our children grow older and enter teenage / adulthood, we start working with them as partners and slowly start relying more on their decisions. This new phase teaches us new things about how to decide for ourselves but also factor in the choices of others in our plans. And how to take everyone along in a positive direction without fussing about the details. This is when we let go of our independence at times to let others decide for ourselves, knowing that they have our good in their heart or mind when they are making that decision.

This shift in perspective from being a child to a parent and then to an elder is just amazing. It rounds up our journey of development as an individual, shifting us from the dependent to independent stage at first, and then helping us switch gears between the independent and semi-dependent orbits, as the situation demands. It not only changes us an individual but also our approach to life.

This is why we call it maturity. Because, it takes time to mature. After all, character doesn’t get built in one day!

The Guiding Light

As a young kid, I had a couple of older cousin brothers. I had some excellent times with them while growing up.

I used to rely on them for a lot of things – the stories to hear, books to read, people to follow, and so on. And what they did or how they behaved was an important input in my understanding of what or how to do.

But the biggest thing I realised I depended on them for was to guide me in various things. It gave me confidence and assurance knowing that someone whom I know well is helping me.

It was that big brother relationship that helped nurture a lot of my experiences early on in life. As we grew up, that relationship grew stronger and it helped me further make sense of multiple things in life.

This week, as we were discussing some peculiar behaviours of one of our younger cousins and how he looked up to one of us, I realised that the behaviour mimicked mine while growing up. In fact for most of us, as we matured through the years.

For some of us, this person could be a big sister or a parent or someone in the family we look up to instead of a brother. Or it could be an elder at school or college. Someone who is our guiding light.

That’s perhaps why we seek mentors when we grow up and start working. To help us stay on track in our careers.

Or why some of us start following specific gurus or leaders as we go beyond youth.

Or why a lot of older people start seeking the almighty and look for guidance.

All of us are looking for that light coming from a source which illuminates our position and our path ahead…

Handicap – for or against

There was once a man who as a first generation businessman, built a small fortune for himself. As a self-made man, he had seen it all and knew what it took to get to the level that he had risen to.

However, for his children he wanted to leave no stone unturned. So he spent all the energy and money that was required to give them all the comforts of life. They had a good upbringing in a protective environment.

Time passed and as they progressed towards their adult life, the patriarch realised that in giving them a protected environment to mature in, he had done a big disservice to them. They had been handicapped because they didn’t know how to handle difficult situations, specially the adverse ones.

This is a story we would all have heard in some form or shape while growing up. Or as a live lecture from our parents about how it is really important for us to live within particular constraints and understand that it takes effort and patience to get anything in life.

It is this learning that helps us have a balanced approach towards life and wade through the many ups and downs that are thrown at us.

And yet, as we mature and become parents, with those constraints helping us realise the true value of things, we somehow start discounting this major learning.

We aspire to raise our kids with unbridled resources. Now, there’s nothing wrong with that. Each parent wants the best for their kids and it is but natural for us to also feel and act in that way.

What’s to be balanced though is how to provide them enough freedom to experience tough situations and grow as an individual. Because that is what helps anyone rise up in life even when the chips are down.

That’s the real challenge of parenting today. Caring enough to let the kid have a sheltered environment in a nuclear family. While challenging them enough through handicaps, so that they understand life in its entirety.

And while it may seem like an easy task, I can vouch it isn’t. It’s not only difficult, it’s also taxing and sometimes tumultuous.

But we have got to do what we’ve got to do!

Free Wheeling Life.

With work from home the current norm, my daily interactions with my 5-year old daughter have been taking me through the learning curve again. And as I have been observing her and other children, whom she plays with, for the past 5 months, my appreciation for how our childhood shapes us has gone up multifold.

It wasn’t that I was unaware or dismissive of this thought. I always have been cognizant of my upbringing and what it taught me. However, I always thought about it from a parent’s perspective and how it’s them who play an important role in the child’s growth.

No doubt, that’s true. Parents, teachers, and other elders definitely have an important part in the child’s play. But what I have been amazed at is how children themselves play a role in their growth and development.

Watching my daughter in action from close quarters continuously, has been a revelation. The way she processes all the new information thrown at her, the way she connects the dots, and the way she takes it upon herself to learn and grow – it’s she who is in the driving seat. We are just the co-pilot, providing navigational support.

For instance, these days when she wants to do something and knows that we may ask her not to, she will come and ask me or my wife exactly when we are busy with our work day and knows we have to agree to her demand. That’s like “I’m giving you an offer you can’t refuse”, aka Godfather style. Quite a useful trait to analyse the situation and get your way through.

Or when she negotiates with us, almost bargaining for certain allowances. She uses all the tricks Chanakya talked about – Saam, Daam, Dand, Bhed; without even knowing what it is. Battle hardened to take on the world through whatever hustle is needed.

Or the way she shows love and concern every time there is a loud sound from the kitchen or any other place in the house, asking if we are all well. Empathy and care, which most of us pay only lip service to.

All of these moments are great fun – to watch her in action, taking control of her own life and what she wants or considers important. And are a great learning – all of it done with ease, without a care about what others will think about or worry about what will the future behold.

She does get upset at times if things don’t go her way, but then that’s human nature. Otherwise, it’s a free wheeling life. Where she only lives in the present. Doesn’t get bothered about the future. Or tensed about the present. And most importantly, moves on almost instantaneously. And I am sure this is true with all children.

Perhaps that’s why Children are often seen as God, transcending the mortal thought process we grown-ups come to possess and be inhibited by.

Hopefully, we get the powers to be a child again…