No Negotiation Please…

It’s a dreaded word for most of us. We either want to avoid it or at least try to minimise this ‘X’ factor.

This is surprising, considering a lot of things in our lives involve negotiating with others. Be it at work or at home, with outsiders in the market or with insiders within the household.

For some, each such negotiation lends to progress; while for others it is an important aspect of survival. However, no one teaches us negotiating skills or how to do it in a way that leaves us in a good position.

This week, generally observing my daughter made me realise that children are master negotiators and we learn these skills pretty easily early on in life. Sample this exchange between the two of us –

Me: It’s time to sleep, let’s go to bed.

Daughter: No Papa, I want to be awake for some more time as it’s Friday tomorrow. I will have to wake up early on Saturday and Sunday for my classes, so I will anyways have to sleep early.

Me: Hmm. Ok (I didn’t know if I was left with any other argument).

Or this one –

Wife: Come, let’s have a milkshake.

Daughter: No Mumma, I don’t want to. I will have it later because I just ate my lunch some time ago.

Wife: But that was 2 hours ago. Before you go to play, have something.

Daughter: Ok, I will come back in an hour, I promise. (And the conversation had to end).

I observed multiple other kids in the community and was surprised to see almost all of them negotiating well, even if it was for small things.

Whether it was for allowing them to play a bit more, eat chocolates or food they like to, or to do things that someone may be objecting to. It is being used by them almost like a conversation tool, without much ado.

Most of them have learnt these tactics with time, understanding how to navigate the tough corridors their parents create. I am sure, none of us parents have any role to play in it and it’s all their innate abilities coming to the fore.

When I thought back about my childhood, I realised that we weren’t different. We also had mastered this art in those days. Negotiating is one skill that we learnt and practised well.

But then somehow, as we grew up, like those other skills that get left behind, negotiation started being used a lot less as a conversation tool and being looked more as something practiced to win/lose or to gain favours. And when it lost its innocence, it made us start liking or disliking it, depending on how we fared in those ‘adult’ conversations.

As we continued our journey, little did we realise that an important skill that’s a must have and can be a lot of fun was relegated to a good to have and got associated with measuring things or people.

Perhaps, time for us to rethink how to look at negotiation and rekindle the fun memories of the past to bring it back in our lives. Not as a weapon to excel or succeed but simply as a tool to help make our conversations better and more fun…

Old and New

While old is gold, new is like morning dew.

The past few weeks, this theme was knocking on my mind’s door. And as we spent time this weekend with friends and family reminiscing about the old times and talking about the new things, it was enough to kindle my thoughts…

A lot of times, we see the old paving the way for the new. The old rescinds in the background, yielding the field to the new. And while the new has learnt almost everything to that day from the old, post that transition the new is expected to tread its own path.

But as the new starts off, it emulates a lot of things that the old did. Not out of a lack of choice but because of a sense of familiarity. Sometimes the new diverges, gradually or sharply, to new forks. Even then, the fork has some connection to the past and the old.

When the new disrupts something drastically, it’s because there are things that happened in the past that led to the new transformation. The new way displaces the older one completely and becomes the new normal. And then after a few years or decades, gets displaced with something better. But all progress happened because there were some new fundamentals which were surfaced by the old, were made sense of, and applied in different ways to yield the new.

So, while the new is fresh and different, there are always traces of the old. And as new evolves and becomes better and then becomes old, it gains an appreciation of how the old helped along the way.

Likewise, in our lives, there are a lot of new things that happen which sit perfectly well with the old.

Like how we coexist with our children and our elders. Respecting each other and enjoying the wisdom of the past with the fun and frolic of the new.

Or the way we do stuff with new technology but deploying mannerisms which have been known to us for years.

Or when the old and new worlds come together physically, like in traditional towns and cities. And create a beautiful mesh of how to view the world in a continuum and not as separate epochs.

Or in the way we relive old memories with our friends and family and cherish the times gone by. At the same time enjoying experiences with the new people in our lives who we spend more time with now.

Ultimately, both are great in their own right and it’s never a fight for supremacy. It’s in fact a synchronous melody that plays out in our lives every now and then!

The more we remember this and understand that it is never an either-or choice but a balance between the two, the more harmonious our life becomes…

The Unknown…

It’s summer time. At least in Bangalore, where I stay, summer has arrived. The sun is getting hotter every day and the fans have been switched on.

With summers, comes the love for water. Cold water. And as it happened this weekend, the love for swimming in cold water.

Most covid restrictions now lifted, kids in the society I stay in, decided to take to water like a force unleashed. Combined with a new instructor ready to teach the new ones, it was fun and frolic in water like not seen in the last 2 years!

Today, as I took my daughter to the pool, and watched her have fun while learning the basics, it was interesting to see how the small kids were reacting to being in the water. It so happened that at the same time I was also talking to my father in law. He being an ace swimmer, we were chatting about our daughter’s classes and he was narrating his experiences with kids while teaching them how to swim.

We talked about how the experience with water can be a lot of fun for some but can also be terrifying for others. The ones who enjoy being in that water, swear by those experiences. The ones who are terrified or in it for the first time, aren’t as happy and may want to avoid it the next time.

Long after we had come back home, that conversation and those scenes from today’s splash in the pool remained with me. And showed me some light…

All of us have our own way of handling things. Things that we feel good about – those which we know or can relate to – we handle them with ease. Things we don’t feel good about – those which are strange or new or unknown – sometimes confuse or terrify us. We gravitate towards the first kind and try and steer clear or are less receptive to the second kind.

However, according to my experiences and perspective, life doesn’t get built by doing those easy things. They can anyways be done. What makes or breaks us and our life is what we don’t know about – the unknown. Our experiences with them and within them and our responses and behaviour in those moments teach us a lot and help us grow.

And yet, while this simple thing is known to all of us, time and again when we are faced with the unknown, we grapple with and within ourselves. Not knowing what we should do and whether we will do the right thing. A lot of times, in that fear of the unknown, we shirk the path less travelled and stay our current course.

Back home, when these thoughts played out in my mind, they opened up my vistas. There was something running within me for the last few days, which was troubling me because of it’s unknown nature. I wasn’t sure of what I should do. I was perhaps thinking a lot and becoming confused in the process.

As I cleared the fog in my mind today, I realized that while there may be unknowns, it is best for me to move forward and give it a try. While there is a balanced chance of it not turning out as promised, there is also a good enough chance of it leaving me with an enriched experience.

After all, as someone said, life is one big adventure and we must try something new and unknown all the time…

“The Price”

It’s been 20 years!

20 years have passed by after that moment when I first heard those words from a senior doctor’s – “It will be better for you to accept and get medically boarded out”.

The year was 2002, I was in the Military Hospital in Pune, having been on bed for more than 4 months. Hospitalized due to a cervical fracture, holed up with fellow officers, it was a feeling of helplessness, without a clear view of how my life post hospitalization will shape up. I had had multiple conversations with the doctors and while my condition had improved slightly, it was a long road to full recovery ahead.

It was then, during one of those mildly cold mornings, when the senior doctor visiting me broached the topic. I was taken aback. It wasn’t something I had prepared myself for. But he told me with a lot of clarity that while I will pay the price with a few lost years, it will be better for me in the long run with a lot of options outside the armed forces.

I took sometime to discuss, deliberate, and get convinced on the path ahead and ultimately decided to pay the price of those few lost years. I came out, adapted myself to a new life, and have had a lot of great experiences over the years. Have I lost out on something? Yes, probably a lot would have happened with my life if I had decided to stay back in the Army. But then, I took a call and decided on the price I want to pay.

As I was reflecting on this passage of time this week, I realized that we constantly take decisions and choose between multiple options, each of which extract a price.

Most kids who take up a sport seriously and choose to focus on it as a career option, pay the price of going through a disciplined regime, when other kids their age are enjoying a carefree life.

Most bachelors who choose to move out of their parents home and go to a different city for career prospects, pay the price of living uncomfortably when they could have had a more easier life.

Most people who move to a different country forego the familiarity of their own place and people they know, to venture out into the unknown world.

Those who decide to work in a role or job that is demanding, pay the price by handling stress and possibly later on with their disturbed health.

The ones who in their old age choose their home town over living with their kids, pay the price of being away from their son/daughter and their grandchildren.

It doesn’t mean that the price that we pay always takes a toll on us. It also gives us a lot of things. The kid who plays the sport well and learns lessons for life, irrespective of whether she goes on to become a champion or not. The bachelor who matures faster than the others his age and makes a mark on his own. The immigrants who gain great exposure and gather new experiences in a distant land. The professional who earns a good income and respect in the industry. Or the elders who enjoy their later years surrounded by people they have known over the years rather than being in a new place.

It is our willingness or reluctance to pay that price, that determines how our experience turns out. For if we choose whole-heartedly, we will make something out of it. If not, we can turn into a dud.

The last 20 years have taught me a lot of things. But the most important thing that I have learnt is this – whatever I choose whenever in my life, I must live that option completely, without thinking about why I chose it or what if I had chosen the other options. And definitely not worrying about the price I have to or had to pay on this path.

Makes life simpler and fuller…

Mentors

Defined as someone who is an experienced and trusted advisor, it is a heavy word. Not only in gravity but also in intent…

A mentor helps us understand that which we don’t, and guides us to make sense of what is happening and what can happen. Often in situations that have us in a bind or cannot fathom.

In my professional life, I consider myself lucky to have had 3 such great people, whom I have turned to for advice and guidance. Having worked with them closely and having known them for a good time, I know they always have the right intent while talking to me. But what has helped me and motivated me to seek their advice is the fact that they empathize with me but at the same time show me the reality.

Over the last few years, as I have grown professionally and aged personally, there have also been instances when colleagues / friends / cousins have turned to me for advice. And while I wouldn’t venture as far to call myself a mentor to them, it is often a case of someone reaching out believing that I will hear them out and throw some light from a different perspective. This weekend, as I was generally recalling some such conversations, I was astounded by the responsibility they had or continue to bestow on me each time they reach out to me.

It is fascinating to think about, your persona assuming enough importance or gravitas for someone to talk to you about a seemingly difficult aspect of their life. It is enthralling and actually quite easy to give advice, for even if you have not come across that situation, you can always say something that may make sense.

But it is hard. And requires deep thinking if you really want to do it genuinely. Because the other person giving you this resposibility is expecting the right intent and empathy from you. Not only that, the advice they are seeking could help them become better or worse. And knowing that, suggesting the right way, with a personal touch, isn’t easy.

As I looked back at some of my interactions with my mentors and reflected on their suggestions, I was thankful they adviced me well. A lot of those conversations helped me not only immediately but continue to ring in my ears whenever any similar situation arises. Gratitude!

Qualities that hopefully will be by my side, as I go along and get more opportunities to help others…

Who to listen to?

This week, while spending some time with our daughter, we had an interesting problem to solve. We were having a conversation and while chatting about her room’s furniture, I told her that she should listen to us as we are older to her. She had a curious look on her face and rather innocently asked me, “Shouldn’t I also get to decide sometimes?”.

We chose to finally go with a mixed approach, combining both what we thought was good and what she wanted. But this made me think about the journey we have as an individual in terms of listening to others and taking decisions for ourselves.

We all go through different stages in life as an individual – a child, teenager, young adult, a spouse or partner to someone, a parent (well, for most of us), and then as our old self. Each of these stages teaches us something new but also forces us to think about who should we really listen to and how we should decide.

Like when we are a child. During that period when we are growing up, we are supposed to listen to what our parents say and ask us to do. Most of the times, we don’t decide for ourselves. But as we start approaching teenage, there are often situations when we are told something by our parents or well wishers, which seems contrary to what we want to hear. And while a lot of times we may do as told, it feels like “why am I doing this, when I would rather do this in some other way”. In these situations, we try and find some way of getting what we want. Some of us even rebel and decide that we must choose whatever we want to do with our life, without the interference of anyone. While some of it may be childish, it definitely helps us set ourselves up for the next phase in our life by slowly forcing us to think about what we want.

For as we grow into an adult, we are expected to decide on things on our own. Most of us, in this phase become more independent and choose and decide the way we want to live. This new found independence is a breath of fresh air and we make the most of it. We get into relationship(s), start earning, and travel to places we want to go to, giving us a new perspective about life. We mostly listen to ourselves in this phase, overruling others and following our heart, learning our way through life.

Then, as most of us get into parenthood, life takes a full circle. As our children grow and we guide them but also let them discover for themselves, we learn to adapt. There emerges some understanding within us that at times, it is better to listen to what our parents, elders or well wishers have to say. We start understanding the need for a guide and well wisher. At the same time, we also realize the need for the child to develop her own thought process and build herself. And this gives us a new perspective about how to balance who we should listen to. While we are still our own person, we learn to listen at times and understand the other lens.

Finally, when our children grow older and enter teenage / adulthood, we start working with them as partners and slowly start relying more on their decisions. This new phase teaches us new things about how to decide for ourselves but also factor in the choices of others in our plans. And how to take everyone along in a positive direction without fussing about the details. This is when we let go of our independence at times to let others decide for ourselves, knowing that they have our good in their heart or mind when they are making that decision.

This shift in perspective from being a child to a parent and then to an elder is just amazing. It rounds up our journey of development as an individual, shifting us from the dependent to independent stage at first, and then helping us switch gears between the independent and semi-dependent orbits, as the situation demands. It not only changes us an individual but also our approach to life.

This is why we call it maturity. Because, it takes time to mature. After all, character doesn’t get built in one day!

Risk!?

How much of it are you willing to take?

Is it an adventure or a danger?

Is it something to be cognisant of or to be weary of?

And is it really that important to consider or generally exaggerated?

As my father and I were having a conversation about the thought process required to start a new venture, all of these thoughts swirled in my mind.

I went back in time to check in on my own mindset when I started my venture. And the more I digged into, I realised that being a first time entrepreneur, I had not considered these questions in detail.

I had just heeded the call of my mind and heart and jumped right in. It was like jumping off the 10m board for the first time but thinking that the swimming pool is just a metre away.

Did I land with a thud? Oh, absolutely. I crashed and burned. The swimming pool I jumped into tested me in all possible ways before I could even learn to flap my hands and legs.

It was a great learning experience for me. But I didn’t plan it in advance. I didn’t do a risk analysis to figure out if I should proceed or not.

When I look back now, I realise that if I were to do this same thing again with my current outlook, I would probably do some risk analysis. Age has either corrupted me or made me much more thoughtful!

And the more I thought about this, it occurred to me that most of us weigh too much on things before deciding on the way forward. Is it a good thing to do this analysis? Yes, I believe so. It helps us become clearer in our mind.

But most of our life’s decisions need not be as thought through. While we can try and plan things in our life as much as it is possible, the best experiences happen in those moments which occur serendipitously.

In fact, those journeys that are unplanned always lend you more than you can ever gain from the planned ones.

So should we consider risk or not? Yes if it’s going to be a matter of life and death (and some of us still don’t do that). No, if it is anything smaller.

For after all, the worst thing that could happen to us if we fail, is a new experience that otherwise would have alluded us…

In Comparison.

It was the summer of 96. I had just settled down into a new place and passed out of 9th grade.

It was also a season of change. There were changes everywhere and in my group of friends too, everyone was getting a new bicycle.

In those days, we used to ride our cycle to the school and pretty much everywhere. So for every kid, a bicycle was the most prized asset. In small towns across India, this used to be a pattern with kids going in for changing bicycle designs every 2-3 years.

96 was one such year. But I felt miserable. My current cycle was 4 years old now and due for an upgrade. There was a new design in town and with most of my friends now owning the new design, mine felt automatically old.

And yet, my father won’t approve of it. He explained to me that I can carry on in my current one for another year at least and he will get me a new one the following year.

I was devastated and couldn’t comprehend why I couldn’t get the new model. So I again had a chat with my dad, trying to coax him. He told me to shake it off and gave me some analogies to explain that I shouldn’t be comparing myself to others and rather be happy and thankful about what I have. It took some time but that lesson hit home.

I didn’t ask for a new one again until next year, when he himself readily agreed to buy one. I was overjoyed and needless to say, treated it like a prized possession.

What I didn’t realise then but do now was the way he made me understand an absolutely necessary fact of life. Stop comparing yourself to others. And be happy in all circumstances.

That lesson has stayed with me since then. Often, as is natural, the urge to see how I am faring against others crops up and tries to push me down the road less desirable. It’s only these lessons, which somewhere got etched in my memory, that have helped me reset my compass.

This week as something again propped up on the horizon and the inner voice tried to push me in that direction, I was reminded of this lesson about not to compare and held myself back. As I shook myself off that track and reminded myself to stay true to my own path, I realised that this comparative approach is often just an innate desire to prove to ourselves or to prove our worth to others.

It is a strange feeling, taking away the fun of what we have done and pushing us into a corner where our mind starts believing that we ought to do better. And more often than not, it wins in overpowering our minds and polluting it.

It is perhaps due to the fact that we have always viewed competition as virtuous. Or perhaps due to the reason that we believe in ourselves and want to outperform. Or maybe just because we see others behaving in this fashion and join them.

Whatever might be the case, we owe it to ourselves to keep a check on “these feelings” and be mindful to walk our own path.

For truly that is when we can seek and hopefully find happiness!

The secret to better experiences

Saturday morning, I and my little one got up at almost the same time and as it was the weekend, lazed around in bed “talking”.

As we spent the next 30 minutes having a hearty conversation, the topic centred around how she should speak up rather than feeling something in her heart or mind but not blurting it out. She is a sensitive child and I wanted her to understand it is ok to speak up and let the other person know if she doesn’t like something rather than bottling her feelings inside.

We got through that conversation and did multiple other things during the weekend. But the entire 2 days, this was a theme that kept recurring in my mind…

We are by nature socially active and thrive in the company of others, whether its family, friends, or colleagues. However, there are groups where we feel and act better than in others. It might be because of multiple reasons that we have different experiences in different groups, but in my analysis most of the times, the one thing that really defines the experience for me is what is the level of communication in that group.

I didn’t realize it until I had a sub-par experience during one of the most seminal phases in my youth. It wasn’t my first bad one with a group. But I was perhaps more matured than before. And as I thought about it, I had a difficult time understanding the reasoning behind why it so happened. But as I reflected back on it in solitude, I figured that the communication between me and the others in the group wasn’t really great and it contributed majorly to the experience I had.

Ever since, I figured that if I want to make the most of what any group has to offer me, I better communicate and do it well. And that has been the most important focus area for me as I passed through different experiences in the professional and business world.

What has constantly amazed me though is that most of us don’t realize the importance of communication and the role it plays. Most of the times, we take it for granted and assume that it is going to be at a de-facto good level. What we miss out is that it takes two to tango and building the right level of confidence in each other’s communication takes time and effort. And if not handled in the right manner and early enough, we can miss the boat.

In fact, not just in our professional relationships, even in personal ones, communication is the key to thrive and succeed. If we let it slide, it can soon create a crack wide enough for the relationship to get stuck there. It can happen in the best of relationships and the only way to guard against it is to be mindful of it at all times.

Critically, according to my limited experiences and from what has worked for me, just being honest and upfront works most of the times. Something that our polluted adult minds refuse to believe at times.

Perhaps we need to unshackle our minds and speak directly through our hearts to rekindle our relationships and improve trust and understanding. Or maybe, just communicate better and frequently to remove those clouds of misunderstandings that start forming every now and then.

Or probably just keeping it simple like my daughter, who promised me after my boring lecture on Saturday morning, “Ok dad, I will not keep things to myself now onwards, I will speak out and share my thoughts as it is for the other person to understand me better. I know, I will feel better that ways”…

The 5 year plan…

We have a special affinity to this term.

It was how India used to measure our progress as a nation – in blocks of 5 years. But it is also how most of us look at things related to work and life – what is our 5-year plan or view down the road? What is the horizon which we fancy considering and moving with?

Why not 10 years? Or 8 years? Or even 13 years?

I could never gather this nuance of why 5 years. Hence, when someone asked me recently, what is your plan 5 years down the line, I almost balked. Not out of disrespect to the person but due to the fact that I found it amusing.

In an age where our lives are changing every 2-3 years, and that too significantly, 5 years almost seems like 2 steps.

And yet, most of us plan not just for 5 years but even beyond that for 10-15 years.

Is it a good thing to do? I am not sure. But I have stopped doing that. Not because I think it is not required or it won’t help me but more so because after the trials and tribulations I have seen in my life as well as with others, I feel it is better to stick to a 2-3 year horizon and keep things fluid.

It may appear as too short-sighted an approach. However, it has been working for me for the past 5 years. It allows me to not think too far ahead and commit too much while also providing me with a flexibility of changing things if required.

I of course have possibilities that I map out and acknowledge beyond those 2-3 years timeframe but I don’t plan for them actively. If around the 2-year mark I find that what I am doing makes sense and it fits in my overall scheme of things, I double down on it for the next couple of years. If not, I am prepared to change course and modify my plan.

Most importantly, it has freed up my mind without the added stress around the BIG plan that has to be executed over a longer period of time to achieve success.

In a random world with too many things happening all around, I have found this little way of keeping myself focused. What’s your strategy?