Ties

We come across different ties in our life.

Ones which are worn around the neck, also called the neck tie. When I was a young kid and started going to school, that is what a tie meant to me. It was a discipline to be followed every day.

Or the tie that we come across sometimes in a game. As I started growing up and played or watched sports, whenever two individuals or teams ended up at the same score, I used to marvel at the coincidence.

Or the tie that we have with our loved ones. What keeps us together as a family, with our friends, attached to those who care for us. The one which was invisible to me till I became an adult and understood life.

The tie that we wear equates to prestige. It provides for self-esteem, pride related to wearing a group colour, is considered to be an important accessory. But it’s very relative, may lead to happiness for some while could be a restriction for another.

The tie that we witness equates to excitement. It provides for fun, anxious moments, and a sense of longing for the victory that could have been ours. But it’s mostly fleeting, gets forgotten after a few days or weeks.

But the ties which we form, nurture and sustain are special and equate to belongingness. Their importance becomes more clearer as we grow old. And it always remains, like a constant source of energy powering us.

We humans, however very easily get confused and mix up the pecking order of these ties. Prestige takes precedence over excitement over belongingness. When that happens, it messes up our lives big time!

This week, I was engaged in a family function, held to launch a book that my grandfather had written 43 years ago. As we prepared and then executed on the entire program successfully, I ended up realising this very fact.

The tie associated with prestige (the accessory) was only an accompaniment and a reminder of self pride and inner happiness and importance for us. Thankfully, most people in our family treated it only as such.

The tie associated with excitement was a reminder of how somethings are meant to be. As we recounted the journey of the book, we discussed amongst us how the tiebreak situation of the last few chapters being completed after my grandfather’s death was a tricky and a long winding road, but totally worth the effort.

But the ties among people took center stage and have left us enriched forever. As the entire family came together to celebrate this important milestone and support each other, the ties that we have formed between us were visible in full flow and further got reinforced.

Thankfully, we as a family kept our heads on our shoulders and didn’t mess with the pecking order of the ties. Even one of them being off-balance could have led to a very different outcome!

Perceptions

We think. We perceive. And we form opinions. But are all of those valid?

This week, a couple of conversations, one with my daughter and another with a colleague, led me to this question.

Often times, we think and form perceptions about people / things based on our limited world view.

Like when I was in the Army, during our initial training days, most of us formed a perception about others. At a young age, without too much exposure, we perceived others through a limited prism of what we saw in front of our eyes. Without considering that people aren’t always how we see them. As time progressed, we saw them for who they were. Lesson learnt!

At other times, we perceive others based on our experiences and what we have learnt over the years.

Like when I joined my first job after my MBA, I utilised my experience over the last 10 years or so through work, college, etc. to form an opinion about others. I used my mental models to make sense of how things would turn out or how would people behave. As it turned out, I was right sometimes, but often wrong…

As we continue to build our lives, our ability to perceive improves. Grey hair of course comes with its own benefits! That helps us become more balanced in our approach.

Similar to how I dealt with people post my business failure, when I restarted my corporate innings. Because I had by then developed a better sense of the world, I could see beyond the obvious and perceive the other person or things for what they really were. Well, many a times.

However, there are times when our perceptions can still be wrong or premature. It often happens when we think only from one angle and negate others. Resulting in a loss of balance.

Like when we try and impose our world view on others. Or think our opinion is better than others. Or when a few occurrences make us believe it as a norm.

It’s only when we reflect on our perceptions, do we realise that this is an art that can never be perfected. Only improved upon. And the reason why we need to continue checking on if our perceptions are coming from a balanced view or are they swinging on either side…

For while the norm these days is either side, the middle is where everything rests!

Short-term View

There are people who do the right thing, no matter what. And then there are those who try to do something to take advantage of the situation or get through by any means, even if it means dishonesty.

I often try and behave in the former fashion and naturally like people who also try and do the right thing. I somehow am never able to agree with or like those who try to take undue advantage or are dishonest.

Last week, as we were on a trip, I experienced an incident of the latter type that left a bad taste in my mouth. It was a minor one involving the taxi driver of the cab we hired for our trip. As we ended the trip and had to pay the remaining charges, the driver came up with some false claims and insisted on getting paid for it. While it was a small amount and didn’t affect me much in any which way but what it did end up doing was negating any respect I had for that individual.

As we carried on with our trip, that evening when I sat down with the cool breeze of the lake shore, I reflected on his behavior and what may have caused it. You see, he had behaved immaculately till then but as soon as it was time to depart, he acted with a certain amount of dishonesty and greed. So, it was unexpected for me.

But as I thought deeper, it occurred to me that we often try and take a very short-term view of things. Whether it is something about work or in dealing with others or at home, we often get caught in this quagmire when faced with a choice. Do we think about it from a long-term perspective and are ready to forego certain advantage or benefit in lieu of the relationship or service standard. Or do we think about it from a short-term perspective and try and extract the maximum at that specific moment.

Most service industries or places around us believe in the short-term benefit policy. Why yield when we can get more? Not realizing that in the process the customer leaves with a unsatisfied experience and probably never comes back. On the other hand, those who truly put the customer first provide for a superior experience and have customers for life.

Extending this a little, even in our relationships when we prioritize short-term we gain little in the long run and actually end up fracturing them. But when we focus on the long-term and ensure priorities align accordingly, we continue holding those relationships for life.

In fact, even with any kind of work or activity we undertake. If we keep our focus on the long-term, we get deeper and more involved, benefiting ourselves and enriching our experience. On the contrary, anything attempted with a short-term focus generally is a very superficial one.

Basically, long-term pays more than short-term. We still choose short-term sometimes, neglecting this universal truth. Perhaps because of circumstances, perhaps because of helplessness, or perhaps out of habit.

Whatever it may be, better to think once before deciding on anything with a short-term focus. For while we may gain immediately, we don’t know what all we actually end up losing in the process…

Strong and Weak

Strength is always considered a virtue and weakness a thing to be avoided. But what if we have been thinking all wrong?

1

When I was undergoing training at the Indian Military Academy, we went through the toughest of routines in our initial days. It was a routine that’s usually the case for most armies but not normal for civilians.

So, naturally it took us time to adjust our bearings or even consider it as possible. A lot of us cribbed about it in those initial days. Most of us got used to it in a month or so but a few who couldn’t left.

We thought of ourselves as stronger than them and much more worthy! Naively…

2

All of us tennis fans had a tear in our eye when we watched Federer for the last time and the way it all happened.

However, someone completely clueless about tennis, who saw just a picture of Federer crying in a post match interview after losing (not his last one but some of the earlier ones), may think of him as a sore loser.

Not knowing that here stands a once in a lifetime champion, who’s crying not because he lost but because of the love and support he had received from the crowd and how he felt about it. He was just letting his emotions show.

How wrong would that assumption be about the strength that Federer, or for that matter any other champion, carries within him…

3

Travelling in the Nilgiris mountain ranges yesterday, I was telling my daughter about how people live in these places. How they build their dwellings and carry on with their usual life

I also told her about the big mighty mountains – how they appear so strong and capable of supporting so much. And yet, with so much pressure on them to support the tourism economy, they are also fragile.

My daughter couldn’t grasp initially that the mountains could be weak but as we discussed more and I related it to the environment, she could begin to understand how they could get affected.

An aspect most of us adults know but ignore – that while the environments around us are strong today, if not cared for, could turn weak and wither away!

These seemingly unconnected threads ran through my mind over the last couple of days, as I let it wander into free space. But as I looked back, I realised that all of them had one connection.

An assumption about strength and weakness that reflects our usual worldview but isn’t correct. It leads us to behaviours or thoughts which are not the best aligned with the situation or with the people involved.

And yet, knowingly sometimes, we commit this same mistake again and again in different contexts…

In it together.

It was night. As usual, He and She sat down in the balcony of their house. But no one spoke. They just looked at the lights in the horizon.

It had been a tiring and long day. He had wished for it to end sooner. What else could he have thought of with such a disappointing day.

She was just frustrated. After so much that she had done, she absolutely should have been in a better place. Alas, it wasn’t to be.

Finally, after a few mins, She spoke. She asked him about why the look on his face was grim. He saw her and saw sadness and asked the same question back. She told him to share first before she goes ahead.

He spoke about how he had had an insipid day. He had been waiting for this day when he would get the results of his labour of last 6 months. A deal that he was chasing and was nearing closure was going to give him that edge over others at work. And when it mattered the most, luck had deserted him.

Instead of the deal going through smoothly, an unnatural act of nature had forced the backers of the deal to back off and now they had called it off. His most anticipated day had turned to be the worst suddenly. And he couldn’t do anything about it! This was what made him listless.

It was her turn to speak then. She wanted to give him some advise but held on to it for the time being. She then revealed that she actually wasn’t looking forward to the day at all. Her day, as usual had started early, by getting the children ready for school. After finishing all the chores, as she got to work, she realised that she had tons of things on her table. That took her entire day.

By the time she could get back home, it was dinner time. As she entered, the first thing her children asked for was food. They had an aversion to eating outside and the cook hadn’t come that day. Exhausted, she quickly prepared something and got them to eat and wind up for the day.

After she finished, He jumped in. He had been wanting to talk to her about why she had been feeling so pressured. His point was simple. She didn’t need to prove herself all the time. She was beyond that now. Instead, she could just do things without aiming to exceed expectations always. It was ok if she didn’t meet expectations some times. He will make sure no one will judge her all the time, at least at home.

She felt better. She then suggested that he ought to let go of his disappointment as well. He had tried what he could and one thing falling off didn’t mean the end of the road. He will surely have many more opportunities and some of them will click for him. Instead, he should look back at what he was able to learn and achieve in this short span and how that is going to help him. He too felt better.

As they looked at each other, they realised that they were unnecessarily holding on to things that didn’t matter as much.

What mattered was, having each other and being truthful and supportive! Being in it together…

Selfless Interest!

Contradictory, right! After all, who in their best mind could think of not acting in their own interest!

We as humans are here on the planet as a living proof of survival of the fittest; and we are programmed to act in our own interest, which is always paramount. How do we do any thing in a way that we benefit from it, directly or indirectly, is an art we have mastered.

It’s in our genes. If not for ourselves, we wouldn’t be alive. Or even if we are alive, we wouldn’t be prospering. Or even if we are prospering, we wouldn’t be on the top of the game.

And so the vicious cycle goes. Day after day, year after year, lifetime after lifetime…

On the other extreme, there are those moments where that selfishness takes a backseat. Specially when we are dealing with something that is so dear to us, we cannot but keep our interests aside to serve that other interest. For some it is family, for some it is their religious or spiritual belief, for some it is even worldly possessions.

But there are very few instances when we experience something which hangs in the balance. Where we act selflessly, don’t win or don’t gain anything, but still go ahead and do it for it is the right thing to do. These are moments that come and go in a jiffy. And when we look back, we realize we did something truly different.

One such moment happened to me this week.

As it happened, while having an interview conversation, I realized that while the person on the other side had some valuable experiences, he wouldn’t be the right fit in my team. I also figured that he was probably not going on the right track looking for a change as of now.

You see, when you are interviewing someone for a role, you tend to become philosophical! 😀

I don’t know why but I switched over and became selflessly interested to help him out. I told him honestly that I would not be able to consider him for the role he was interviewing for. I also advised him to stick it out in his current role and gain experiences that may help him later on.

He was also receptive to the things I was saying and listened intently and was thankful for that exchange. Or maybe I am overreacting.

Anyhow, we ended on a happy note, both being satisfied with where the conversation led to. I felt happy telling him what exactly was running on my mind. And the fact that he appeared to accept it and seemed relieved to hear those words, told me that he was also in sync.

In that exchange, telling the other person what he should be hearing rather than a polite ‘we will get back to you’, appeared more natural to me in that moment. And while I think of it as selfless, as in not being driven by any desire for self gains, it worked in my interest in the context of the interview by closing the loop on that candidate faster.

Not that I have done this a lot. I could maybe count such instances on fingers, among the countless interviews I have taken over the last few years. It’s not because I consciously choose to avoid being direct, just that somehow it doesn’t happen with the flow a lot of times.

But it made me realize that when these moments do occur, they reveal the importance of being able to connect with someone beyond immediate self interest. Rare than most other precious things in life!

When do we Win?

It’s the one thing all of us want to be on the right side of – Winning!

Whether as a student who wants to get good marks / perform well in the sport or art she is excelling at; or as a professional who wants to give it her best.

Be it as part of a home where we want our family members to do well always; or as part of a team where we want to do everything we can to win.

Look at any sphere of life, that’s what we are aiming for – to do our best, to give our best, to win.

Against odds, against challenges, against circumstances, against life at times!

But winning is not an ends to a means. Mostly, it is just a goal we define for ourselves to achieve. Once we are there, we move on to achieve bigger and better things.

And yet we believe that what we are pursuing is the only thing we should focus on, removing everything in front of us or neglecting the other aspects of our life and our world.

We go on a rampage with our focus, trying to do things in a crunched timeline, pushing ourself to outdo our previous achievements. Without taking a pause to reflect, feel happy, and be grateful for how much ground we have covered.

And we most certainly forget that it’s a process and not a once in a time event. It mostly happens on the edge, eluding us till the time it is almost certain we wouldn’t let go of the pursuit. And hence, very few times it is easy to achieve in a jiffy; takes even lifetimes.

What then, does it mean to win? Achieving what we set out to or measuring how far we have come from where we were?

I believe, it is the latter.

For there is no better yardstick to measure success than the distance we have travelled. We may still not be near our goal but we surely would have achieved far more in the journey to that goal. And even if we don’t reach where we want to, we would have made a difference to at least some folks and some lives.

And in the process, enriched ourselves for our lifetime and beyond…

The weight of expectations

2005 was an eventful year for me.

I graduated out of college, got my first job, had a whale of a time with my college friends, and had an amazing time on the work front. But it was also an year of disappointment.

After coming out of the Army owing to an accident, I had taken to 2 things. One was computers, which I was rather good at. And hence I chose to immerse myself into the field. The other was management; something I found affinity for and wanted to get deeper into.

With the last year of my graduation, I decided to appear for CAT, the common test to get into some of the best management institutes of India. I prepared for more than a year, burning the midnight oil to be ready for one of the toughest competitive exams in the country.

I was doing well for myself leading up to the test. I had consistently scored well in mock exams and had a good grasp of most things. I had also practiced a lot and was generally confident about my chances.

So were others. Most people around me believed that I could crack the exam. I got a lot of positive feedback from my friends, teachers, other students preparing alongside. And that all gave me more hope.

When I finally went to give the test, I was pretty sure of a good score. And was naturally aiming for the IIM’s.

As luck would have it, that day’s test proved to be elusive. I thought I did well but I wasn’t sure of how well. Eventually, I scored pretty well on the test scale but somehow couldn’t land an interview call for the IIM’s.

This devastated me. It was as if I was destined for a higher plane and suddenly the ground sunk. Most people around me also were surprised. They had expected I will be able to sail through.

I took it to my heart that I couldn’t fulfil others expectations. And that reflected in my behaviour and performance in an interview I gave based on those results. It was for a good college but because I was carrying a lot of weight on my mind, I didn’t give it my best and hence couldn’t get through.

This week, as I was listening to Carol Dweck, an American psychologist on the growth mindset, I realised that what had transpired with me then, was bending down due to weight of expectations I was carrying with me.

So even though I could have still done well and gotten through one of the other good colleges, I let myself down because I thought I had not met the expectations others had of me. Because everyone expected me to do well and I couldn’t, it disturbed me.

A lot of times we carry along weight in our mind that is borne out of expectations that we ourselves or others have of us. Sometimes it is explicitly stressed, sometimes self inflicted. Most times it is completely avoidable!

The easiest solution is to know that this weight of expectations doesn’t help anyone. Neither the person who is expecting and certainly not the person from whom things are expected. Even if it is oneself.

Better to just let things flow and live life with an attitude of trying one’s best and continuing even if the results don’t match what was expected…

Old and New

While old is gold, new is like morning dew.

The past few weeks, this theme was knocking on my mind’s door. And as we spent time this weekend with friends and family reminiscing about the old times and talking about the new things, it was enough to kindle my thoughts…

A lot of times, we see the old paving the way for the new. The old rescinds in the background, yielding the field to the new. And while the new has learnt almost everything to that day from the old, post that transition the new is expected to tread its own path.

But as the new starts off, it emulates a lot of things that the old did. Not out of a lack of choice but because of a sense of familiarity. Sometimes the new diverges, gradually or sharply, to new forks. Even then, the fork has some connection to the past and the old.

When the new disrupts something drastically, it’s because there are things that happened in the past that led to the new transformation. The new way displaces the older one completely and becomes the new normal. And then after a few years or decades, gets displaced with something better. But all progress happened because there were some new fundamentals which were surfaced by the old, were made sense of, and applied in different ways to yield the new.

So, while the new is fresh and different, there are always traces of the old. And as new evolves and becomes better and then becomes old, it gains an appreciation of how the old helped along the way.

Likewise, in our lives, there are a lot of new things that happen which sit perfectly well with the old.

Like how we coexist with our children and our elders. Respecting each other and enjoying the wisdom of the past with the fun and frolic of the new.

Or the way we do stuff with new technology but deploying mannerisms which have been known to us for years.

Or when the old and new worlds come together physically, like in traditional towns and cities. And create a beautiful mesh of how to view the world in a continuum and not as separate epochs.

Or in the way we relive old memories with our friends and family and cherish the times gone by. At the same time enjoying experiences with the new people in our lives who we spend more time with now.

Ultimately, both are great in their own right and it’s never a fight for supremacy. It’s in fact a synchronous melody that plays out in our lives every now and then!

The more we remember this and understand that it is never an either-or choice but a balance between the two, the more harmonious our life becomes…

Boundaries

These days, I have found a new avenue to brighten up my evenings. A stroll on the rooftop terrace of the apartment where I stay.

It is an invigorating way to spend the evening. As the sun is setting down, strolling through the terrace makes for a calm and soothing time, away from the daily chores and pulls and pushes of work. It not only lightens up the evenings but also acts as a source of inspiration at times, watching the sun go down and the cool breeze blowing across.

This saturday, as I was indulging in this new pass time, the hues on display in the evening sky were magnificient. The sky was overflowing with different colours and shades and it seemed like a symphony. To engage my little one with some activity, I asked her to absorb the scenery and paint it once she is back home. As I was asking her to do this, I noticed that the sky seemed to have lost all boundaries that day. And it just became more beautiful to see and get engulfed in.

Later on, back home as she was absorbed in the painting, I took up some reading material saved in my reading list for some time. As I glanced through that list, I couldn’t help but notice that a lot of that material was about boundaries.

Boundaries that we are experiencing and noticing all around us. Whether in the war going on right now or the controversies appearing in different nations. Whether in our culture today or the conversation for tomorrow. Be it about caste or race, be it about income or power, be it about stardom or success, or be it about privacy intrusion or obscurity.

In our present world, these boundaries are being created artificially. Understood superfluously. Applied randomly. But followed quite rigidly. Leading to a lot of intended and non-intended consequences.

We are moving into such tightly defined philosophies that we are becoming intolerant. We are becoming so blind sided that we are not able to fathom the other side’s perspective or the mistakes of our own side. We are getting so enamoured by what we believe in that we are ready to do whatever it takes to keep the status quo, challenging nature which only knows how to change.

So, while we may be hyper connected and socially networked, we are poorer off with the missing perspectives and the necessary camaraderie required to live peacefully. We have accepted these boundaries somewhere in our sub-conscious mind or have learnt to live with them as normal.

Perhaps time for us to learn from the natural elements and try and blend in more, keeping our thoughts and opinions aside. For when we do that, is when we get to create symphonies so strong that it paints our lives in all those hues that I saw in this saturday’s evening sky!