Social Behavior

Change is the only constant

~ Rishi ~ Leave a comment

As I heard one of the characters in a TV series talk about how change is messy and difficult and not something worthwhile, I recalled this title phrase. And the truism associated with it.

I have always been a firm believer of how change is for the good. It has helped shape my life and provided me tremendous opportunities to learn and grow.

Well, change has been the order of life for me all throughout. I studied in 6 different schools, moving places every 2-3 years. I have pursued 4 different professional tracks in my career. And yet every time there’s some change – big or small, I feel uncertain and out of control.

However, having experienced so many changes in life, I have learnt a trick to handle these situations. Instead of further sinking down into anxiety, I let go. It is not easy – difficult to dissociate and let things flow. But what I have realised is that it’s better to flow than to resist.

As I look around these days, on one side I see people embracing change and adapting to the circumstances but on the other hand, I observe a sense of inertia. As someone who studies people and behaviours, I have realised these responses are all about those 2 words “Letting go”.

People who aren’t embracing change aren’t comfortable letting go. They feel like they have to own and drive things, not let it drift or be driven by something or someone.

This is true not just in the professional world but the personal one also.

The mother who doesn’t let go of the child to play alone, fearing a fall or a scratched hand. The parents who still want to manage or help their grown up kids in everything they do. All of these “not letting go” examples only point to the inertia that the mother or parents feel about the impending change or growth.

In the professional world examples abound. We all have seen or worked with the manager who wants to micromanage. Or the senior who wants to take Center-stage all the time. Or the old guard which refuses to adapt to new ways of working. It’s again a matter of “not letting go” – the anxiety of what will happen if I don’t do it my way.

What we don’t realise is that by not letting go, we create further resistance, which sooner or later leads to breaches. Be it the kid who finds ways and means to slip out of the parent’s radar to do her own thing. Or the junior who gives up and leaves the job for better opportunities where she can grow. The breach happens as the resistance becomes untenable.

As we navigate through this Covid-19 era, where trust is dipping down and anxiety is increasing, it would serve us well to realise that this too shall pass. That this change will allow old ways to be replaced with new ones. And rather than fighting it, remembering that after all is done and dusted, the changes will be for the greater good.

Let it go…

Humanity in the time of Covid (and surprises)

~ Rishi ~ Leave a comment

It was a surprise that took us all by surprise! And a relaxed weekend after many a weeks (which itself was a surprise) quickly turned into a few days filled with anxiety…

When Covid started, I am sure none of us would have imagined the changes that would happen to our lives in just a matter of few months. And as the pandemic has progressed, we have all heard of stories about how on one side people have gone out of the way to help out and on the other how skepticism and misinformation have led to social ostracism for some.

When last Sunday, my niece got detected Covid positive, it was a surprise to us. Surprise because the poor soul had shown no symptoms and had not even ventured out of the house. In fact she had only gone for testing so that she could travel back home to her parents.

Post the initial surprise, we realised urgent measures need to be taken. So while we arranged to quarantine her in a separate room, I also had to inform the society members, where we stay, about the developments.

I must say I was apprehensive. How would the news be taken by the other residents. How would they react? How would they treat the family, specially the kid? These and more thoughts crossed my mind.

However, putting them aside I called up the office-bearers and informed them out of duty. I also assured them that we are all going to get ourselves tested and are taking all precautions as necessary.

I was cautious and doubtful still. Over the next day, as the association sent out an information email without disclosing names, I expected a few not-so-good replies.

But I was pleasantly surprised by the replies. As our test results came negative, and the association disclosed the details, the kind of messages and emails I got from the other residents was overwhelming.

Almost everyone replied and asked if we were doing fine and if they could help in any way. Some even called up and offered their help. It was overwhelming because most of them we have interacted very less with.

As the days have passed by, people have voluntarily filled in for any support required. The association got all of us some icecream, the neighbours joked around on WhatsApp groups and kept the entire atmosphere light, and the other residents regularly checked in.

Although our niece is doing fine now, having tested negative, it has been quite heartening to see the support we have got from the community during this home quarantine period. It has definitely made these anxious days less taxing and dull. And helped us get to know our community better and make new friends.

Here’s to the residents of our society and to the power of humanity. And to life full of surprises!

It’s Really About Us Now!

~ Rishi ~ Leave a comment

Kids are really getting intelligent and aware these days! A conversation between my younger one and her cousin sister of the same age today morning really got me thinking.

To begin with, the conversation went into all directions of missing each other and not being able to meet due to the coronavirus situation. And convincing each other how it is best for them to stay indoors.

Surprisingly, both of them came out trumps – while one mentioned that we shouldn’t venture out, the other offered masks. When one blurted that policemen will catch us, the other corrected that policemen are good people and will only explain nicely to us. While one talked about online school starting, the other one talked about social distancing!

As I listened to both of them, I was fascinated to know the sheer understanding that the two small kids had of the surrounding and what ought to be done.

Contrast this with the irreverence and casual nature of some of us grown ups in handling the situation. We have been eager to break the lockdown and not follow the norms for small reasons. There have been blatant violations of the lockdown code by all and sundry, well televised and circulated.

And then we are dismayed at the unfolding situation across the country. How our infection numbers are not coming down and how the lockdowns haven’t been successful. How the economy is in tatters and how the opening up is going to further increase the number of cases. There have been arguments galore – on television, in newspapers, and in WhatsApp groups – about what strategy is better.

But all of this begets one question – who is responsible to improve the situation? Is it we or the government or someone else?

Well, I for one believe it is incumbent upon us to take all precautions and ensure no harm comes to us or leads from us. Only then can we prevent ourselves, our near and dear ones, and others. And if we don’t do that, we don’t have the right to question.

Because a General is only as good as his men. A team is only good as it’s weakest link. And a nation is only as good as it’s citizens.

So, time for all of us to put on our ‘A’ game and make ourselves and the nation proud…

Personal Satisfaction, guaranteed – Part 3

~ Rishi ~ Leave a comment

And then there were many!!!

In the last 2 posts, I have talked about my perspective of nation building from the eyes of the Armed Forces and the government setup. We all in some form or another recognise their contribution to keep the wheels of the nation chugging along.

But what has happened over the last couple of months is something I never imagined would have come to the fore.

As the ongoing lockdown has continued unabated for the last 5-6 weeks, we have had stories of multiple frontline health workers going out of their way to keep us all safe putting themselves in peril. We have read about policemen going beyond their call of duty to serve the nation in enforcing the lockdown. And of scores of NGO’s and individuals serving the poor and the needy.

Some of these stories have helped us all appreciate what people in the public life go through. The silent workers behind the veil of obscurity who get recognised as social servants. Who are considered as the average joe because they get paid less than the ones who joined the high flying corporate world.

And yet they continue to serve the nation and go on with their jobs. Because it yields personal satisfaction. And pride.

We however, on the other side of the road don’t recognise it much. As someone who has been on that side of the road, it is painful to see how less we care about our men and women in the Armed Forces or serving in the Govt. Or how much we respect what they do.

It is only when situations are tense or there’s some mishap or a black swan event like this current crisis, is when we take note of the great sacrifice that these people have to make. We talk about it but after a few days we forget.

If there’s one thing that I wish we carry with us after this crisis is past the post, is the immense burden these blessed souls carry on their shoulders and the great work they do to keep us all functioning and alive. Hope we all remember it deep in our hearts the next time our path crosses theirs.

And more importantly, now that the lockdown is being lifted in phases and we are going to go back to our lives as usual, hope we respect the hard work and sacrifice that has been put in on the ground across the nation and take care of ourselves and our society as per laid down norms and practices during these difficult times. We owe them a successful result after the last 5-6 weeks of hardships and toil…

On Friends and Fights…

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Friends are our lifeline. They are the ones who keep us afloat in good times and bad…

This past week, we had a couple of occasions when the little one had a mini fight with one of her friends. The ones you feel important about when you are young but feel amused by when you think back as a grown up. Reminded me of my own days with friends and how I grew up.

The good thing is, while growing up you become friends without thinking about intentions and benefits. Without worrying about the past, present, or future of the person. And remain so for as long as you are alive and kicking.

Thanks to my dad’s transferable job as a banker, I got the opportunity to travel to a few places and make new friends every 2-3 years through my childhood. Each place and friend group taught me new things and helped me make memories for life.

I had quite a few of those cherished friendships, with boys and girls. From my school days as well as during college. Friends, some of whom became very close and continue to be. And I spent tons of time with them.

But it wasn’t all rosy. I had my share of fights, big and small, across the spectrum. A lot of times they were silly, some times futile, and only a few times necessary. But at that point in time they all felt important.

I remember fighting umpteen times with friends while playing. Incidents I laugh with them about now. Some of the others were serious but quickly resolved. Only a couple of them were of the kinds that did permanent damage on both sides. And were really important.

Yet when I look back, those incidents helped me shape up. I became more accommodating and understanding of the other view point(s), of learning to accept differences and agreeing to disagree. And of knowing when to stay and when to walk away.

So I tell my little one. She is too young to understand these things and hopefully will have her own positive learning curve from these fights with friends.

And will probably grow up looking back bemusedly at these young days…

Of Preparedness and Biases

~ Rishi ~ Leave a comment

For the first time in my life, I was left dumb-stuck when it came to scheduling something. It was awful.

Here I was, slated to go on a trip to my hometown with my family, all planned and prepared for a long train journey after quite a gap. Only to discover a few hours before the slated travel, that somehow I forgot to book the onward tickets!

Now I am someone who generally plans well in advance and believes in ensuring as much predictability as possible. And specially when it comes to travel, I painstakingly plan each and every leg of the trip.

But this was something I had never faced. I was furious on myself. How could I do something like this. Why didn’t I discover it before. And dejected that something I prided myself on – scheduling and planning, had gone wrong.

In the minutes that followed, with limited time and lack of focus, I quickly scanned the availability of flights and booked the best possible option. I didn’t even think of checking the train availability at that point of time, which I later discovered was indeed an option.

We traveled well and got home safely. However, my mind was racing all throughout and during the quiet flight, in a sombre mood, as I reflected back on the day, I figured two things.

Firstly, I had never imagined that such a situation would occur and when it did happen, I got into a reactive mode and my brain functioning reduced significantly. Secondly, I had a comfort/past bias that train availability wasn’t an option and I couldn’t put my bias aside to take a fully informed decision.

In our lives, we tend to plan everything considering the best or normally possible scenarios. We believe bad things happen to others and not to us. In behaving with confidence, sometimes we become overconfident. We ignore the fact that we are humans and we could go wrong or situations around us could go wrong any time. And when something bad or undesirable happens, we come up against a wall, not knowing what to do. In hindsight, it is better to plan considering all scenarios and be prepared for any eventuality.

And, we all have biases, which sometimes prevent us from doing the right thing. Again in hindsight, we should train our minds to acknowledge and recognise these biases, so that they don’t cloud our judgements – whether with inanimate things or with people – and help us take better decisions.

Hopefully, I have learnt a couple of lessons that I will remember and take care to heed in days to come.

Independent or Dependent?

~ Rishi ~ Leave a comment

This weekend, as I was reading my newsletters and some interesting articles on the web, I came across a brilliant piece by a HBS professor, Clayton M. Christensen (Link at the bottom). The article had appeared in the HBR July 2010 issue and really spoke to me.

Subsequently, during a casual conversation with friends, we were discussing about family ties and bonding and went into the territory of dependence/independence.

As I reflected afterwards, an important thought formed shape – How independent or dependent are we?

To think through the topic, I went through my own journey in life…

I was born and brought up in small towns in the central part of India. Had a joint family and stayed with my grandmother and uncles and aunts till I turned 12. Even after that, although I stayed with my parents wherever they moved, life revolved around the joint family, with cousins and extended families and their support.

Only post my school, I stepped on to the outside world and started living on my own. As I have progressed with my career and then my own family, distances have increased, meeting with the extended family and cousins have become infrequent, and life has generally been getting busier each passing year.

Now I am sure, this is happening with many of us in India. It is a common phenomenon in the developed world where nuclear families have become de-facto and children move out of the home to get on with their life once they finish school.

We call this independence and take pride in how we are now handling our matters without anyone’s help or interference. Nothing wrong with that. But we forget that within this independence lies a dependence.

In the earlier social milieu, our joint families supported us, our cousins kept us company, our grandparents ensured proper upbringing. If not the joint family, the community and it’s support used to carry us forward. But now, with no such support system in our cities, we have become much more dependent on our spouse than earlier.

As our children grow up, they will pursue their careers and move out to different cities and countries. And we, who raised the child(ren) will be left behind, possibly to take care of each other for a few years/decades. Without too much of a support system / people around to help out.

And in some cases, as evident from the rising differences between couples and growing rate of divorces, the past few decades/years were spent in a race which pulled the couple apart. So may not exactly be a support system in some cases. Then what?

I am not espousing or eschewing any side here – just a thought that I reflected upon today and thanked God for the support I have got till now and for my family. And reminded myself of how I need to keep building and strengthening my relationship with my wife and daughter and continue my bond with friends and family for years to come!

PS: link to the article is

https://hbr.org/2010/07/how-will-you-measure-your-life

Women – the better halves!

~ Rishi ~ Leave a comment

Parenting has its gift of insights.

Yesterday, while with the family, a small incident led me to think about how important the role of a woman is in life…

My little one dotes on my wife – she is her mother, friend, guide, everything rolled into one. I am important, but just so. And so, every time there’s something that goes wrong, she tends to cling to my wife and I only play a supporting role at best.

My wife on her part, tries to do her best using all her abilities. But sometimes when the best isn’t enough, and I feel she is on the verge of exasperation and giving up, I get surprised as she comes up with one more trick up her sleeve and to my pleasant surprise, normalcy returns.

I cannot even imagine some of those tricks at times. And no, it’s not that I don’t try – I sometimes try too hard and fail. It’s a lot of times failing to empathise/sympathise with the little one. But it doesn’t come naturally to us dads.

So the minor incident yesterday led me to marvel at this trait of hers. And when I thought deeper, I could see that in my mother, sisters and aunts. In fact in some of my colleagues at work also.

Now that’s a spectacular trait – a woman, whatever her situation or circumstance, has the innate ability to sympathise and empathise with the child. And the same trait extends when she is with her husband, her father, her brother. Or in her career.

She might be busy like hell or totally focused on something else but you can count on her to immediately refocus, empathise and get to the root of the situation within a whisker, something we men can only wish for.

Not to say that men don’t empathise or sympathise – I am just making a comparison here in terms of whether it’s an innate ability or not. And hands down, women are better.

Honestly, that’s better off for us men too – otherwise who would understand us, allow us to be ourselves, handle all our idiosyncrasies and behaviour, and still take care of us. We would be lost without our moms, sisters, wife.

Same goes for the workplace – women are better co-workers, leaders, and influencers. And when we work with them and appreciate and respect what they bring to the table, we are better off and win together.

It’s time we understand and appreciate the women in our lives. And the others whom we work with. Specially now, when women are taking upon bigger responsibilities and managing not only the household but also their careers.

I am certainly learning to. Perhaps not so much when I was growing up or even after getting married. But definitely after becoming a father.

Kudos to the fairer and stronger gender!!!

Well Informed or Well Read???

~ Rishi

The newspaper guy knocked on the door. Bill time, I said. My wife made a mild protest – why buy a newspaper when you can read things online or use phone apps. Valid argument. But then, there are pros and cons to everything.

As I paid the newspaper bill, I muttered why it feels better to read a newspaper. But there’s been something else that’s been behind my urge to continue with a newspaper in this digital era.

And no, it’s not the idea that I need to hold a paper and read it as part of my morning routine – I ain’t the paper types – have switched to Kindle instead of stocking books long back.

There was a time in between when I had moved to online/apps to get my daily dose of news and views. Twitter was exciting and fun with instant views and counter-views. And of course, there were the numerous apps from all news channels and publications that I read on a daily basis.

But as I spent time on those news apps and on social media to get my fix in the intervening years, it slowly dawned upon me that I was also wasting a lot of time being led astray or just being consumed in the news world. Using these apps a couple of hours a day was fanning an addiction within me to stay connected and up to date on what’s happening across everything in the world, just because it felt good. And it was taking me away from reading meaningful stuff and instead cluttering my mind with things that weren’t really required to be there.

So, after those years in digital news Lala-land, last year I decided to reduce my screen time on these apps. I deleted all but one of those news apps from my phone. I looked at all the sites that I visited often and chose a handful that offered me real, meaningful stuff and subscribed to their newsletters. And I absolutely cut down on reading news on social media.

Now I login to the news app for reading about once or twice a week. I still login to social media everyday but to wish birthdays, look at what my connections are up to, and to connect in a real sense. But my dose of news now comes from the newspaper – concise and once a day. It keeps my perspective fresh without urging me to know everything that’s happening instantly.

The benefit – I have started reading much more of the meaningful stuff. From the newsletters/digests I get. From platforms like Wired and Inc42 and Medium. I have gone back to reading books on diverse subjects and broadening my horizons.

This has perhaps made me aloof from the social media and the incessant views and opinions on almost everything. But it has definitely brought back some semblance into my life.

Well, the reason for this rant is two-fold – I was today running through Twitter and felt the urge to hop into those views and counter-views but remembering my decision, stopped short and was forced to think on the subject. On a different note, I met someone yesterday who reads 100 books a year and as I was reflecting on the conversation with him, it occurred to me that how the number of people who are reading have increased but it’s got more to do with the urge to be informed than being knowledgeable.

And I had to write about how I escaped that spiral. About how the switchover has been a real life changer for me by decluttering my mind space. And in today’s fast world of numerous commitments and stress, that’s definitely been a relief.

As I close this piece, I hope that we all read and learn better and grow in our chosen paths to become well-read and not just well-informed.

Unnecessary Facades

~ Rishi ~ 2 Comments

Some might equate it with jokers but for those who haven’t had the privilege of watching a circus (yes, it’s a dying business), just the word ‘behroopiya’ would be good enough to explain what I want to convey here.

In all walks of life, in all circumstances, you come across people putting up “unnecessary facades” – gestures/acts not at all required but for sounding prim and proper. You would always hear people saying “Yes, that sounds great!” when in fact you might have uttered a crap-load; just smiling, nodding and agreeing with you rather than putting you in the right place; sounding hollow and placating in order to avoid a confrontation; being so-called socially adaptable in your face only to say bad things behind your back.

In fact, people are adept at making others feel comfortable. Oh, you know, it does not sound good to be transparent or blatantly forthcoming to others! Some people mention being ‘straight forward’ as one of their weaknesses – “I think I am rather direct with people and get into uncomfortable situations … I am working on it by thinking before speaking my mind out or reacting blah blah blah…” And of course, it is social impropriety to behave in any adverse manner!

This might be more prevalent in certain parts that are famously out-spoken or fashionably subtle and you would find heaps of stories and chuckles (about how this particular region behaves)… But it is a behavior practiced almost all across the world. From the US of A to the Kangaroos of Australia, it finds prominence in the modern society.

On one end, you see politicians and celebrities almost on the border of perfection in all their appearances. On the other, some of the uneducated/down-to-earth/innocent people, away from the glaring public eye are called the unsophisticated tribe who speak their mind! If someone is forthcoming, we like to rip them apart for transgressing our social norms and being blatant – “how could he do this?”

But the phenomenon is not limited to social behavior. Look at politics – false promises, hollow measures… Look at films and media – always the epitome of such behavior. Look at sports – people being more concerned with how they look and how they speak/behave rather than playing… It’s all over and is fast consuming one and all. Even small-town people and villagers try and be sophisticated and ‘prim and proper’ now-a-days!!!

I was wondering why does this happen? What makes us go into this complicated shell and build unnecessary facades? It occurred that this seems to be a modern phenomenon probably less in vogue in the rugged old word where you were taken on your face value and judged by your actions rather than appearances! And it is only growing in the new-age social-media led world.

Thinking through, I realized that it starts off from our childhood days. We train children to behave in this manner right when we start grooming them. We teach them how to be ‘prim and proper’ so that we are not embarrassed in front of others during social parties or get-togethers. Then, as the child grows up, we advise him to learn the worldly ways and behave with sophistication – “you never know beta/beti, whom you might come across and be in need of in future”. So naturally, by the time the child reaches adolescence, he/she is groomed into the accepted social norms. And off they take to make the world a more subtle place…

But the question remains – why do we need to get into unnecessary facades – can we not be ourselves and truthful? Can we not just say whatever comes to our mind and act according to what we think is correct? Do we actually need to please all people or be content with our actions and take the forth-rightness in our stride?

Just think about it – if all become one, we probably would find the world to be a much better place – with all false promises removed, all diversionary measures dropped and all hollow talk being replaced by fruitful action; all posturing being substituted by concrete talk and results; all lovey-dovey things being consumed by reality. And that would probably be the time when you could talk to me and tell me that I am boring you like hell with such a post and with this blog!